Prioritizing Emotional Strength During Difficult Times

Recorded On: 05/20/2020

We are living in a time where nothing feels certain and things are changing daily. This often causes additional stress and has an impact on the way we care for ourselves and others, respond to crises, and our overall emotional well-being. In the midst of a global health crisis there is a focus on keeping people safe from disease, but there is a price to pay for that safety—our emotional health. Join Cigna, an ICMA Strategic Partner, in this complimentary webinar to help you learn more about how to manage stress, anxiety, loneliness and grief surrounding the pandemic and ways you can manage competing priorities and cope with distress.

We will discuss: 

  • Signs and symptoms related to the COVID19 crisis: stress/anxiety, loneliness and grief
  • Practical strategies and resources to help cope with daily stressors related to COVID-19 and beyond

ICMA Practice Areas: [4] Staff Effectiveness; [5] Personal Resiliency and Development

Gail Smith, MS, LMFT

Behavioral Clinical Account Manager, Cigna HealthCare Regional Accounts

As a Behavioral Clinical Account Manager, Gail acts as a Subject Matter Expert to Cigna Sales teams, and serves as pro-active member of assigned client account team(s) working to support New Business Managers, Client Managers and market leadership within the sales organization. She possesses an in-depth knowledge of advanced market issues and Cigna’s suite of behavioral products, services, and capabilities. She partners with behavioral operations to maintain a working knowledge of all clinical, health care partners and operational processes necessary to support clients and sales teams.

Gail has been with Cigna since 2011 with experience both in Behavioral Operations as a Care Manager and Clinical Lead, as well as her current role within the sales organization.  Gail is also a board approved clinical supervisor and former experiences include outpatient therapy, in-home family and child/adolescent therapy, day treatment, and working with the developmentally disabled.

Gail earned a Masters of Science in Marriage and Family Therapy from St. Cloud State University and holds a license as a Marriage and Family Therapist.


05/20/2020 at 1:00 PM (EDT)   |  75 minutes
05/20/2020 at 1:00 PM (EDT)   |  75 minutes
Evaluation Survey
15 Questions
1.25 ICMA CE credits  |  Certificate available
1.25 ICMA CE credits  |  Certificate available