Improving Your Jurisdiction's Development Review Process

Recorded On: 11/10/2020

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When working with developers, most local governments have a review process in place to ensure compliance with zoning regulations and other laws governing construction projects. These processes are often difficult to navigate and burdened by an excessive amount of paperwork, among other issues that can hamper economic development and drive developers away from your community. However, there are a number of steps your jurisdiction can take to simplify and streamline these procedures, making them more painless for all parties involved.

Join Jim Nichols, ICMA-CM, program manager at Jacobs and an expert in public works projects and processes,  as he reviews best practices for improving your local government's development review processes. You will discuss:

  • How to identify inefficiencies in your current procedures
  • Strategies for improving lines of communication between departments involved in the review process
  • How to improve customer service at each point in the process
  • The international perspective: practices being employed in the Philippines that may benefit your community

ICMA Practice Areas: [7] Strategic Planning; [8] Policy Facilitation and Implementation; [10] Service Delivery

In recognition of the hard work and selfless service of the local government community during these uniquely challenging times, we are offering a discount on webinar registration rates. Enter the code PSAD2020 during checkout to get $50 off the price of this webinar.

Jim Nichols, ICMA-CM

Program Manager, Jacobs; former public works director and deputy city manager

Jim Nichols has had an extensive career in local government executive management around the US, having served over 17 years as Assistant/Deputy City Manager amongst other executive roles for communities around Texas, Arizona and Nevada. Over the course of his career, Jim has overseen nearly every municipal service that is typically offered by a city. Jim has also worked overseas in the Middle East and Latin America helping to develop and establish new cities including the service models necessary to meet the community needs. He has also worked for a US city in which all of their municipal services have been outsourced. Jim’s breadth of experience in city service delivery allows him to speak on the use and application of outsourcing as one option for addressing a community’s service needs.

Jim holds a Master of Science degree in Engineering from the University of Connecticut and is a licensed Professional Engineer in Arizona, Nevada and Washington. He also is a Credentialed Manager through ICMA and has published 3 books through the American Public Works Association.


11/10/2020 at 1:00 PM (EST)   |  90 minutes
11/10/2020 at 1:00 PM (EST)   |  90 minutes
Mobile Friendly Webinar
Recorded 11/10/2020
Recorded 11/10/2020
Evaluation Survey
15 Questions
Live Viewing: 1.50 ICMA CE credits and certificate available
Live Viewing: 1.50 ICMA CE credits and certificate available