ICMA Free Coaching Webinar - Leading Your Community in an Era of Anxiety: How Do You Make Sure You Hear Them and They Hear You
Includes a Live Event on 09/15/2021 at 1:00 PM (EDT)
No one can deny that 2020 was a year of uncertainty and anxiety. However, every experienced manager knows that challenges can arise at any time. Good leaders work to build effective two way communication and develop relationships in their communities during good times so that they are better prepared to handle a crisis.
- 1. The importance of establishing quality relationships with your community and its institutions BEFORE the crisis.
- 2. Best methods for emergency communications with the community—those affected and unaffected by the crisis.
- 3. Creating quality community conversations to lead forward and out of the crisis.