Free Webinar: Cultivating Trust in the Digital Age: Is It Possible?

Includes a Live Event on 06/04/2019 at 1:00 PM (EDT)

As municipalities are required to follow open meetings and open records laws, it can often feel like walking on eggshells with respect to transparency. The backlash that can ensue from not being open or transparent enough is a hard blow to bounce back from – and that is exactly what we’ll help you avoid in this session around creating a culture of trust.

In this webinar, join Diligent's Dottie Schindlinger and Michelle Cooper as they discuss:

•  Why poor civic trust isn’t your fault
•  Activities that could be hurting your reputation and how to improve them
•  Things you can start doing now to help cultivate trust in your municipality’s work
•  Two effective civic engagement examples

NOTE: This webinar is complimentary thanks to a sponsorship from an ICMA Strategic Partner who will have access to registration information. 

​Dottie Schindlinger

Vice President of Marketing and Governance Technology, Diligent Corporation

Dottie Schindlinger is Vice President of Thought Leadership for Diligent Corporation, the leading provider of secure corporate board communication and collaboration software globally.  In her role, Dottie provides thought leadership on governance, cybersecurity, and technology topics through presentations to boards and executives dozens of times each year at events around the world.  Her work has been featured in Forbes, The Wall Street Journal, and in multiple governance and technology publications including Corporate Board Member, Trustee Magazine, Corporate Secretary Magazine, Execranks, CSO Online, and Dark Reading.  She is the co-author, along with Diligent CEO Brian Stafford, of Governance in the Digital Age: A Guide for the Modern Corporate Board Director, John Wiley & Sons Publishers, April 2019.

Michelle Cooper

Senior Governance Specialist

Michelle Cooper is Senior Governance Specialist for Diligent Corporation’s Public Sector department. Supporting local government professionals, Councils and legislative goals, Michelle brings over 15 years of experience in governance-related roles. Under the Diligent umbrella, Michelle allows for her partners to find the best solution that fits their needs instead of just providing the available one-size-fits-all solution. She has hosted multiple learning sessions for Clerks, City and County Managers across North America, her two most recent appearances being the CCMFOA conference in Kansas and the IIMC conference in Baltimore.


06/04/2019 at 1:00 PM (EDT)   |  90 minutes
06/04/2019 at 1:00 PM (EDT)   |  90 minutes
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1.50 ICMA CE credits  |  Certificate available
1.50 ICMA CE credits  |  Certificate available