Free Webinar: COVID-19 Cost Recovery: Ways to Maximize Federal Funding for Response, Recovery & Vaccination

Recorded On: 02/18/2021

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In response to the COVID-19 pandemic, the federal government continues to actively provide reimbursement and stimulus funding to equip state, local, tribal, and territorial (SLTT) governments with the financial tools and resources required to combat the spread of COVID-19 and, now, to distribute and administer the COVID-19 vaccine. While the maze of federal funding can be difficult to navigate, planning your cost recovery now will help maximize federal reimbursement opportunities in the future.

Hagerty Consulting is a management consulting firm that helps clients prepare for, respond to, recover from, and mitigate against disasters. Throughout the COVID-19 pandemic response, Hagerty has helped more than 25 state and local governments as well as over 100 hospitals and healthcare systems manage billions of dollars in CARES Act, FEMA, HHS, and other federal funding. During this webinar, Hagerty executives will share insights on how to best navigate ongoing reimbursement and recovery challenges your community may be facing.

ICMA Practice Areas: [7] Strategic Planning; [12] Financial Management and Budgeting

Mark O'Mara

Director of Recovery, Hagerty Consulting

Mark O’Mara serves as Hagerty’s Director of Recovery. Mark is an experienced Disaster Recovery Project Manager with a demonstrated history in the recovery and grants management industries and strong background in design and construction. Over 13 years experience in developing, managing, and leading the formulation and administration of over $15B of grants funded through the FEMA Public Assistance (PA), HUD Community Development Block Grant – Disaster Recovery (CDBG-DR), FHWA/FTA – Emergency Relief (ER), etc. programs.

He is experienced with all Categories of FEMA PA eligibility, facilities, and policies including damage assessments, scope of work development, cost estimating, the 428 PAAP Program, Section 404 and 406 Hazard Mitigation Programs, Benefit Costs Analyses (BCAs), project closeout, etc. Supported Recovery operations on countless declarations including flooding, tornadoes, winter storms as well as hurricanes (Katrina, Irene, and Sandy).

Mark is an experienced Sales Manager with a demonstrated history of working in the management consulting industry. Skilled in negotiation, management, business development, innovative problem solving, construction means and methods, and project delivery.  He is a strong program and project management professional with a Bachelor of Architecture (B.Arch.) from the University of Tennessee-Knoxville.

Mark came to Hagerty by way of the Gulf Coast. Armed with a degree in Architecture from the University of Tennessee, USGBC LEED Building Design and Construction accreditation, and a specialty in Historic Preservation, Mark responded to the country’s largest modern disaster, Hurricane Katrina, by moving to the Gulf Coast in 2004. There he led recovery operations for over $150 million of school, hospital, and city projects.

Currently Mark manages a multi-disciplined team including architects, engineers, cost estimators, SMEs, and programmatic advisors. Together they manage the successful formulation, reconciliation, draw down and eventual close out of approximately $9 billion of eligible FEMA Public Assistance (PA) reimbursement for New York City and New York / New Jersey Port Authority to offset damage suffered during Hurricane Sandy. Mark’s expertise also includes applying for and managing Housing and Urban Development (HUD) Community Development Block Grants – Disaster Recovery (CDBG-DR) grants (over $4B to date).

Originally from Denver, Mark resides in Baltimore, but works in Manhattan where he gets to see the progress of the Hurricane Sandy Recovery every day.

Matthew Hochstein

Vice President, Client Services, Hagerty Consulting

Matt Hochstein is a skilled leader with extensive experience managing and delivering complex projects. Widely regarded as an accomplished facilitator and skilled at guiding senior-level briefings, programmatic workshops, and policy implementation strategies, he has extensive experience staffing and managing teams of various sizes.

Matt’s career is filled with notable achievements, but three in particular stand out: he designed a test strategy and served as test manager for the world’s first integrated testing effort between SAP and GIS leading a testing team of over 30 people; he led a 25-person team in the New Madrid Seismic Zone (NMSZ) Catastrophic Planning initiative, the first and largest multi-state/multi-region effort for the Federal Emergency Management Agency (FEMA), spanning four FEMA regions and eight states; he transformed FEMA’s post-disaster commodity distribution strategy by developing a data collection and analysis tool that modeled required commodity levels.

Currently Matt is responsible for developing and implementing Hagerty’s 2016 Business Development and Executive Relationship Plan.  Matt also manages Hagerty’s Washington, D.C. office, where his responsibilities include coordinating all federal business activities and collaborating with Hagerty leaders across the firm on significant company-wide initiatives. Prior to Hagerty, Matt worked with Deloitte Consulting as a Manager in the Strategy and Operations practice area; there he was responsible for operational management of client engagements in addition to supporting business development and personnel management within the firm. At Credit Suisse Securities, Matt worked in the Strategic Change Management Group where he managed global resources by through implementation of operations-focused initiatives. Matt’s first consulting role was with Public Consulting Group, Inc. where he was elevated to the level of Senior Consultant while managing third party liability/recovery contracts for multiple State Medicaid Agencies. Matt is a certified Project Management Professional (PMP) and completed the Homeland Security Exercise and Education Program (HSEEP). He received a Master of Business Administration from the Kenan-Flagler Business School, University of North Carolina, and, a Bachelor of Arts, Government, from Wesleyan University (CT). He lives in Virginia with his wife and children.

Jeff Bokser

Vice President of Healthcare Programs, Hagerty Consulting

Jeff Bokser is Hagerty Consulting’s Senior Healthcare Executive with strategic expertise in all aspects of healthcare operations, finance, crisis management and recovery. Jeff currently leads Hagerty Consulting’s Healthcare and University practice focused on COVID-19 response and financial recovery and is working with public health departments, hospitals, healthcare systems and universities across the country.

Jeff has over 20 years of experience as a senior leader at NewYork-Presbyterian and Yale New Haven Health. He advanced performance and increased revenue in clinical and nonclinical settings and led innovation in daily operations and care delivery processes. He is nationally recognized in the healthcare sector for his transformational leadership in the areas of emergency & crisis management, security & safety, pandemic & surge planning, and business continuity. Jeff was the system-level executive responsible for Emergency Medical Services, Emergency Management, Business Continuity, Crisis Management, Safety, Security, and Regulatory Compliance for the entire continuum of the NewYork-Presbyterian Hospital & Healthcare System enterprise. He served as Incident Commander guiding 40,000+ employees through numerous internal and external emergency response and recovery operations including Hurricane Sandy, Ebola, H1N1 and 9/11.

At NewYork-Presbyterian Hospital, Jeff pioneered innovations including the launch of a fleet of Mobile Stroke Ambulances, telehealth initiatives, patient and employee safety programs. Jeff developed the #1 rated enterprise security program in the country distinguished by Security 500 Magazine.

Certified in Lean Six Sigma, Jeff has managed multimillion-dollar budgets and led operational process improvement initiatives and teams resulting in enhanced revenue, patient experience and organizational culture.

Jeff is active on several boards including the Cornell University Sloan Program in Healthcare Administration Executive Board and Cornell University Johnson School Institute for Healthy Futures Advisory Board.

Jeff holds a Master of Healthcare Administration from the Sloan Program at Cornell University and a Bachelor of Science in Public Health from Indiana University. He is a sought-after presenter at conferences and events, published author, and has done several media interviews. He lives in New Jersey with his wife and two daughters.

Kyle McPhee

Director of Preparedness Programs, Hagerty Consulting

Kyle McPhee, currently Director of Preparedness Programs for Hagerty, is an experienced management professional who has worked with international, national, regional, state, local and private-sector organizations in the areas of emergency management, homeland security, business continuity, and public health preparedness.  His expertise includes project management, planning, facilitation and evaluation related to various topics including catastrophic incidents, mission ready packages, mass care, and evacuation.

Kyle was instrumental in the development of national-level documents, including guidance related to planning within and among the FEMA Regional offices. He authored a high level emergency management policy at FEMA Headquarters, as well as the Mass Care Appendix for the joint federal-state catastrophic earthquake plan for FEMA Region VII. Kyle has worked in numerous local and State jurisdictions and has successfully implemented FEMA HQ emergency management programs at various levels, including the deployment of the National Mass Evacuation Tracking System (NMETS) and work on the National Shelter System (NSS) in the State of Missouri with FEMA Region VII and in City of Chicago along side FEMA Region V.

Kyle has led, or participated in, evacuation-related planning efforts supporting: FEMA Headquarters and Regional Offices, the State of Missouri, IN-IL-WI Combined Statistical Area, the State of Hawaii, and the Commonwealth of Massachusetts. An expert on mass care, he has supported many jurisdictions on issues ranging from Functional Needs Support Services (FNSS) to pet sheltering planning. For nearly three years he supported the New England Regional Catastrophic Preparedness Initiative (NERCPI). During this time, he worked with the states of New Hampshire, Massachusetts, and Rhode Island, as well as the urban areas of Providence, and numerous local agencies, on various mass care related concepts that tie directly into the region’s approach to evacuation and shelter. In the final year of this contract, he supported the jurisdictions in a multi-event training and exercise program, supporting more than a dozen tabletop, functional, and full-scale exercises within a 12-month period.

A great presenter and frequent speaker at industry-related conferences, his opinion is often sought on plan development by government agencies and jurisdictions. Kyle holds a Masters of Science in Biosecurity and Disaster Preparedness from Saint Louis University. When he is not on the road meeting with clients or his team, he resides in Missouri.


02/18/2021 at 1:00 PM (EST)   |  90 minutes
02/18/2021 at 1:00 PM (EST)   |  90 minutes
Evaluation Survey
15 Questions
1.50 ICMA CE credits  |  Certificate available
1.50 ICMA CE credits  |  Certificate available