Developing and Implementing a Long-Term Plan

Recorded On: 11/12/2019

Long-term planning is often one of the most complex processes a local government must carry out, requiring the careful examination of budgets and financial data, the analysis of internal procedures and workflows, and an enormous level of coordination between various departments, among a plethora of other challenges. However, when done with care and consideration it will contribute to the stability of the jurisdiction in the future while improving its operational effectiveness.

ICMA's Strategic Leadership and Governance Award recognizes communities who've excelled in this regard, and in this webinar you'll hear from this year's award recipients as they share their strategies for success. Join speakers from Kansas City, MO and Lake Zurich, IL as they discuss:

  • The impetus behind revisions to their existing plans and procedures
  • How input from different departments was collected and organized into a cohesive plan
  • The role of the public in the planning process
  • The tools used to evaluate progress towards long-term goals

Debbie Chiu

Budget Operations Manager

Debbie Chiu has a decade of public sector experience since joining the City of Kansas City, Missouri in November 2009. She got her start in local government as a mayoral aide to then mayor, Mayor Mark Funkhouser as the community engagement liaison and town hall coordinator. Debbie joined the Office of Management and Budget in May 2011 as a budget analyst and has since assumed the role of Budget Operations Manager. She currently leads the budget development analysis team and the resident engagement component of the citywide business planning and budgeting process. Debbie also co-led the team that received both 2018 and 2019 GFOA Award for Excellence on “Engaging Residents in KC’s Citywide Business Plan” (2018) and “The Public Improvements Advisory Committee on the City of Kansas City's Capital Improvements Program” (2019).

Debbie received her Bachelors of Arts in Sociology from the University of Florida and Master of Public Administration from the University of Central Florida. Fun Fact: Debbie is also currently working on completing a half marathon in each of the fifty states and Washington D.C.; she has completed twenty states as of December 2018.

Scott Huizenga

Budget Officer

Scott Huizenga is a local government professional with nearly 20 years of experience in city management, municipal finance, labor negotiation, capital improvements, and economic development, and a nationally-recognized leader in resident engagement, budget and policy formation, strategic and financial planning, and developing financial policies. 

Scott has served as the Budget Director of Kansas City, Missouri since his appointment in 2013. He manages the development, implementation, and monitoring of the city’s $1.7 billion annual budget, and he leads the development of the City’s Citywide Business Plan and Five-Year Financial Model. Scott was previously the City Administrator of East Grand Forks, Minnesota, a full-service city serving 8,601 residents within a metropolitan area of approximately 70,000 residents. Scott studied Public Administration at the University of North Dakota, and holds a Master of Public Administration Degree from the University of Kansas.

Kitty Steffens

Strategic Initiatives and Budget Analyst

Kitty Steffens is a Strategic Initiatives and Budget Analyst for the City of Kansas City, Missouri (KCMO).

Kitty joined KCMO’s Office of Management Budget (OMB) in 2018 after graduating from the University of Kansas with her MPA in the same year. She leads the OMB’s resident engagement efforts, as well as the Citywide Business Plan process which includes development and progress tracking. 

Previously, Kitty worked in water quality at the Mid-America Regional Council and served as the Assistant Director of Community Engagement for the University of Kansas Biodiversity Institute and Natural History Museum (KUBI). It was there she began working with community members to discover how best an organization can serve its community and she brings a passion for this work on a larger scale to KCMO.

During her time at the KUBI she also went on the occasional dinosaur dig. She did not bring this work with her to the City. 

Ray Keller

Village Manager, Lake Zurich, IL

Ray Keller is a professional public servant with 24+ years of experience in local government management and community/economic development. Ray is the Village Manager for Lake Zurich, IL, starting in March 2016 after serving nearly 10 years as the Village Administrator of Gilberts, IL.  Previous roles includes planning and economic development experience in DeKalb, IL and Duluth, MN.  Ray is a credentialed manager (ICMA-CM) and certified planner (AICP), with a B.A. from the University of Illinois-Urbana, a M.S. in Urban and Regional Planning from the University of Iowa, and a Certificate in Graduate Study in Public Management from Northern Illinois University. 

Ray has served in several leadership roles for councils of government, convention and visitor bureaus, and chambers of commerce and tourism organizations, and has contributed to the profession through ICMA and ILCMA committees and conference presentations. Ray firmly believes in “learning enough to be dangerous” about as many fields as possible – you never know how or when it may benefit the community you’re serving. 


11/12/2019 at 1:00 PM (EST)   |  90 minutes
11/12/2019 at 1:00 PM (EST)   |  90 minutes
Evaluation Survey
15 Questions
1.50 ICMA CE credits  |  Certificate available
1.50 ICMA CE credits  |  Certificate available