Council-Manager Relations

Includes a Live Event on 03/13/2019 at 1:00 PM (EDT)

A strong council-manager relationship is an important component for an efficient local government, as conflict with elected officials can muddle policy direction, hamper innovation, and hinder service delivery, among other consequences. While these effects can hurt staff performance and reduce public confidence in your organization, there are a number of steps your government can take to avoid these pitfalls and establish a bond of mutual respect and understanding.

Join ICMA Regional Directors Kevin Duggan and Cheryl Hilvert as they give you the tools you need to build and maintain a positive relationship with your council. You will learn:

  • How to communicate clearly and effectively with elected officials
  • Approaches to dealing with councilmembers wanting to become involved in matters within the manager's purview
  • Strategies for handling disputes with council members
  • How to effectively plan and conduct orientations, meetings, and retreats 

Kevin Duggan

West Coast Regional Director, ICMA

Kevin C. Duggan is ICMA's West Coast Regional Director and serves as the staff liaison for members and professional organizations in California, Oregon, Washington, Alaska and Nevada. He has 40 years of municipal government experience including 27 years as the city manager of Mountain View and Campbell, California. He is a credentialed city manager and has served as president of both Cal-ICMA and the City Manager's Division of the League of California Cities. He has participated in executive development programs at the University of Virginia and the University of California, Berkeley. He also participated in a ICMA international exchange with Limerick County, Ireland. In 2013 he received the National Pubic Service Award from the American Society for Public Administration and the National Academy of Public Administration.

Cheryl Hilvert

Midwest Regional Director, ICMA

Cheryl Hilvert serves as Midwest Regional Director for ICMA, providing support for the ICMA organization and the Midwest states of Illinois, Indiana, Iowa, Michigan, Minnesota, Missouri, Ohio and Wisconsin and has more than 31 years of experience as a local government manager. She holds Bachelor and Master of Public Administration degrees from Eastern Kentucky University and is a graduate of the Senior Executive Institute at the University of Virginia and the Economic Development Institute at the University of Oklahoma. She is also designated as a credentialed manager by ICMA.   

Cheryl has served as Midwest Regional Vice President for ICMA and as a board member and chair of the Alliance for Innovation, Ohio City/County Management Association, Senior Executive Institute Advisory Committee, Cincinnati Area Local Government Management Association, and the Cincinnati Chapter of ASPA. She was named as Public Administrator of the Year by the Greater Cincinnati Chapter of ASPA and was the recipient of the ICMA Program Excellence Award for Strategic Leadership and Governance.  

 

Key:

Complete
Failed
Available
Locked
Webinar
03/13/2019 at 1:00 PM (EDT)   |  90 minutes
03/13/2019 at 1:00 PM (EDT)   |  90 minutes
Evaluation Survey
15 Questions
Certificate
1.50 ICMA CE credits  |  Certificate available
1.50 ICMA CE credits  |  Certificate available