Asking Fire Chiefs the Right Questions to Make the Right, Data-Driven Decisions
Here are a few: How does your department compare with others whose workloads are about 80 to 85 percent EMS and 5 to 10 percent fire? What differences can a workload and operation analysis make on how you pay for fire and EMS?
Back by popular demand, Leonard Matarese will share new information that will help you address the tough issues that local governments face with regard to fire and EMS services. Matarese is a nationally recognized public safety expert with a unique combination of experience as a city manager and public safety professional.
You will discuss:
- Real workloads how to know if staff is allocated correctly
- How to determine the number of firefighters and amount of equipment that is really necessary
- Low firefighter utilization and how to deal with it
- Goal-setting, performance management, and strategies for continuous improvement
Director of Research and Project Development, Center for Public Safety Management
Leonard Matarese is the Managing Partner of the Center for Public Safety Management, the exclusive provider of public safety technical assistance to ICMA. Leonard has 50 years of experience as a law enforcement officer, police chief, public safety director, city manager and major city human resources commissioner. He has conducted or managed over 350 studies of public safety agencies with particular attention to matching staffing issues with calls for service workload.