Achieving Workforce Diversity, Equity, and Inclusion in Local Government

Recorded On: 07/12/2022

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A common corollary to serving a diverse community is to achieve a workforce that looks like that community.  This is easier said than done, particularly amidst high labor turnover and public sector retirements.  A similar challenge arises among non-diverse small or rural governments trying to attract diverse candidates to apply to jobs where they might be the first person of their demographic profile on staff.  This webinar will look at strategies local governments have implemented to achieve a more representative workforce and build a sense of inclusion and belonging that fosters improved staff satisfaction, morale, and retention.  In addition to showcasing local government managers’ perspectives, the session will also include related data from a MissionSquare Research Institute survey, focus groups, and related research.

This webinar is complimentary for ICMA members thanks to the sponsorship of ICMA Strategic Partner MissionSquare who will have access to registration information.

Gerald Young

Senior Research Analyst, MissionSquare Research Institute

Mr. Young serves as Senior Research Analyst at the MissionSquare Research Institute. In this role, he conducts quantitative and case study research on workforce issues, public retirement plans, staff sharing, DEI, financial wellness, and other related topics.

Prior to joining the Research Institute in 2017, he worked with the International City/County Management Association (ICMA) for over two decades on performance management, police recruitment, organizing best practices symposia, and researching smart communities and local government innovation. He has also served local government directly for eight years with the cities of Chula Vista and Loma Linda, California, with a focus on budgeting and program evaluation.

His research has been covered by a variety of publications including The New York Times, Federal News Network, Pensions & Investments, PlanSponsor, Politico, Axios, Route Fifty, and American City and County, among others, as well as the IBM Center for the Business of Government. He has presented at various state, national, and international conferences.

Mr. Young earned a master’s in public administration from the University of Kansas and bachelor’s degrees in mathematics/computer science and political science from Loyola University Chicago.

Joshua Franzel

Managing Director, MissionSquare Research Institute

Dr. Franzel is the Managing Director of MissionSquare Research Institute, formerly the Center for State and Local Government Excellence at ICMA-RC (SLGE), having served in other positions with SLGE since 2007. In this role, he oversees all aspects of the Institutes’ research and outreach, stakeholder engagement, and operations. He also serves as research project director, subject matter and research methods expert, and principal investigator, while representing the Institute at practitioner and academic events and to the trade and mainstream media.

Previously he was director of policy research for the International City/County Management Association (ICMA). Prior to his time with SLGE and ICMA, he served as a Presidential Management Fellow with The International Trade Administration and The White House Office of Management and Budget, and worked for both the Delaware and Florida Legislatures.

His publications and research have focused on state and local government retirement plans, financial wellness, public workforce demographics, health care financing, public health, public finance, infrastructure, and government innovation. Franzel has taught graduate level courses on state and local government and urban policy at American University in Washington, DC. He holds a Ph.D. in Public Administration (& Policy) from American University. For an abbreviated roster of his publications and research, visit:


Achieving Workforce Diversity, Equity, and Inclusion in Local Government
07/12/2022 at 1:00 PM (EDT)  |  Recorded On: 07/12/2022
07/12/2022 at 1:00 PM (EDT)  |  Recorded On: 07/12/2022
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1.50 ICMA CE credits  |  Certificate available
1.50 ICMA CE credits  |  Certificate available