2019 Effective Supervisory Practices Session 6: The Great Communicator: Team Building, Communicating, Leading Change (Chapters 7, 8, 13)
Includes a Live Event on 07/10/2019 at 1:00 PM (EDT)
Based on chapters 7, 8, and 13, this session discusses how to turn a group of employees into a highly functioning team. Presenters will cover effective communication techniques of a leader and how to lead a team through change.
- The stages of team building
- How to empower a team
- Communicating as a leader
- How change affects motivation levels
- Strategies and tactics for removing obstacles to change
- How to deliver teams to a positive place on the other side of change
Michelle Poché Flaherty
Deputy City Manager, City of Palo Alto
Michelle Poché Flaherty is deputy city manager of the city of Palo Alto, California. With 20 years of public service experience, Michelle has held senior executive positions in federal, state and local government. She is professionally trained in coaching and a member of the International Coach Federation.
Michael A. (Mike) Conduff
The Elim Group
Michael A. (Mike) Conduff is the president and CEO of The Elim Group and also serves as ICMA’s senior advisor for governance. Conduff is a multiple time best-selling author with Jack Canfield (of Chicken Soup fame) for their book The Success Secret and with Brian Tracy for their book Pushing to the Front – Front Line Strategies from the World’s Leading Experts. Additionally, he writes a regular governance column for Public Management (PM) magazine, is a contributing author to the ICMA Green Book series and is frequently published or quoted in other national publications.