2019 Effective Supervisory Practices Session 6: The Great Communicator: Team Building, Communicating, Leading Change (Chapters 7, 8, 13)

Includes a Live Event on 07/10/2019 at 1:00 PM (EDT)


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Based on chapters 7, 8, and 13, this session discusses how to turn a group of employees into a highly functioning team. Presenters will cover effective communication techniques of a leader and how to lead a team through change.

Discussion highlights:

  • The stages of team building
  • How to empower a team 
  • Communicating as a leader
  • How change affects motivation levels
  • Strategies and tactics for removing obstacles to change
  • How to deliver teams to a positive place on the other side of change


Michelle Poché Flaherty

Deputy City Manager, City of Palo Alto

Michelle Poché Flaherty is deputy city manager of the city of Palo Alto, California.  With 20 years of public service experience, Michelle has held senior executive positions in federal, state and local government. She is professionally trained in coaching and a member of the International Coach Federation.

Michael A. (Mike) Conduff

The Elim Group

Michael A. (Mike) Conduff is the president and CEO of The Elim Group and also serves as ICMA’s senior advisor for governance. Conduff is a multiple time best-selling author with Jack Canfield (of Chicken Soup fame) for their book The Success Secret and with Brian Tracy for their book Pushing to the Front – Front Line Strategies from the World’s Leading Experts. Additionally, he writes a regular governance column for Public Management (PM) magazine, is a contributing author to the ICMA Green Book series and is frequently published or quoted in other national publications.

Key:

Complete
Failed
Available
Locked
Webinar
07/10/2019 at 1:00 PM (EDT)   |  90 minutes
07/10/2019 at 1:00 PM (EDT)   |  90 minutes
Quiz
# of Questions: 10 | Total Points: 10 | Passing Score:  8
# of Questions: 10 | Total Points: 10 | Passing Score:  8
Evaluation Survey
15 Questions
Certificate
1.50 ICMA CE credits  |  Certificate available
1.50 ICMA CE credits  |  Certificate available