2019 Effective Supervisory Practices Session 1: The Foundation: Roles of a Supervisor/Supervisory Leadership and Ethics (Chapters 1, 2, 3)


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Based on Chapters 1, 2, and 3, presenters discuss the definition of leadership, ethics, and important factors to consider as employees move into leadership roles within the organization. 

Discussion highlights:

  • Roles and responsibilities of a supervisor
  • The difference between leading and managing
  • Effective delegation
  • Moving from peer to boss
  • Characteristics of influential supervisory leadership
  • Developing and improving leadership skills
  • Ethics: Definition, challenges, and ethical decision making
  • Supervisor as an ethical role model

Michelle Poché Flaherty

Deputy City Manager, City of Palo Alto

Michelle Poché Flaherty is deputy city manager of the city of Palo Alto, California.  With 20 years of public service experience, Michelle has held senior executive positions in federal, state and local government. She is professionally trained in coaching and a member of the International Coach Federation.

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Webinar
05/01/2019 at 1:00 PM (EDT)   |  90 minutes
05/01/2019 at 1:00 PM (EDT)   |  90 minutes
Quiz
# of Questions: 10 | Total Points: 10 | Passing Score:  8
# of Questions: 10 | Total Points: 10 | Passing Score:  8
Evaluation Survey
15 Questions
Certificate
1.50 ICMA CE credits  |  Certificate available
1.50 ICMA CE credits  |  Certificate available