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  • ICMA Free Coaching Webinar - Growing Your Career: Tips for Redefining Yourself in the Minds of Others

    Contains 3 Component(s), Includes Credits Includes a Live Web Event on 11/17/2021 at 1:30 PM (EST)

    Do you have the skills to do more in your organization but can't figure out how to be given the opportunity? Our panelists will give you some strategies to get ahead.

    You have been a solid performer who completes reliable work and you are viewed as a productive team member. Or perhaps you are a new employee and do not have much on the job experience, but you know that you have the skill set to do more. You have not yet been given the opportunity to display your ability to lead others and manage important projects, but you know in your heart that you can do it. What steps can be taken to build your workplace reputation in the minds of others?
    1.  What are strategies for employees to get noticed in a positive way?
    2.  What are tips for Managers to expose employees to opportunities that will expand their skills and experience, including working on teams and opportunities to manage special projects?
    3.  How important is organizational culture in providing an environment of employee support, mentorship and exposure to opportunities for professional development and advancement?
    4.  Mistakes are a part of growth, but how can an employee recover after making a mistake?
    Can't attend? Register and receive and automatic e-mail notification when the recording is available.
  • ICMA Free Coaching Webinar - The Future of Work: Strategies for Adapting to a New Reality

    Contains 3 Component(s), Includes Credits Includes a Live Web Event on 10/20/2021 at 1:30 PM (EDT)

    Are you wondering at what pace you will need to train your workforce in order to be prepared for the workplace of the future? Join our panelists to discuss strategies to prepare your organization for a new reality.

    Some experts say that we are in the beginning stages of new Industrial Revolution and the COVID-19 pandemic has only made it happen more quickly. What does the workplace of the future look like? Will technology/artificial intelligence replace some humans in the workplace? At what pace will local governments and businesses need to re-train workers to adapt to advancing technology? Will pandemics and emerging technologies change forever the office environment? 
    1.  How will these changes affect local government? What jobs will be affected?
    2. What steps can local governments take now to navigate the changing environment?
    3. What change management skills will be necessary to usher in this new era?
    4. What actions need to be taken to help employees manage this process?
    Can't attend? Register and receive and automatic e-mail notification when the recording is available.
  • Attracting Remote Workers with Incentive Programs

    Contains 3 Component(s), Includes Credits Includes a Live Web Event on 09/22/2021 at 1:00 PM (EDT)

    Learn how to develop incentive programs that will help attract remote workers to bolster economic development and expand your jurisdiction's tax base.

    In the wake of the COVID-19 pandemic, it appears that remote work is here to stay: according to a December 2020 report from Upwork, 26.7 percent of the workforce will be fully remote through 2021. Furthermore, another Upwork study reports that 14 to 23 million Americans are looking to move in 2021. These statistics suggest that local governments have an unprecedented opportunity to expand their tax base and bolster economic development by attracting these "digital nomads."

    In this webinar, you'll join presenters from three different jurisdictions as they discuss the incentive programs they use to encourage individual teleworkers, small startups, and entrepreneurs to relocate to their communities. You will learn:

    • The steps your jurisdiction should take to begin developing your own incentive program
    • Which incentives are the most successful at attracting remote workers
    • How partnerships with nonprofits and other entities can help fund these programs
    • Marketing tips for getting the word out

    ICMA Practice Areas: [6] Strategic Leadership; [9] Community and Resident Service

  • ICMA Coaching: 2021 Free Coaching Webinars Package

    Contains 6 Product(s)

    Sign up for all six FREE live webinars spotlighting best practices featuring local government professionals and experts -- invite your whole team to participate!

    ICMA Coaching Program webinars are opportunities for local government professionals of all career stages to learn about new and leading practices, strategies and tactics, and developing issues and trends in the field. 

    The six 2021 Webinars are:

    March 17 Ethics: Response to Emergencies That Impact All Citizens: Rights of the Individual vs Health and Welfare of Community

    April 21 Skill Building: Best Practices to Manage Public Spaces

    May 19 Leadership: Leading from the Middle

    September 15 Community Outreach: Your Community in an Era of Anxiety: How Do You Make Sure You Hear Them and They Hear You

    October 20 Workplace Development: The Future of Work: Strategies for Adapting to a New Reality

    November 17 Career Building Growing Your Career: Tips for Redefining Yourself in the Minds of Others

    Participation in this free coaching webinar series qualifies for ICMA Voluntary Credentialing Program credit.

    Can't attend? Register and receive an automatic e-mail notice when the recording is available. 

  • ICMA Free Coaching Webinar - Leading Your Community in an Era of Anxiety: How Do You Make Sure You Hear Them and They Hear You

    Contains 3 Component(s), Includes Credits Includes a Live Web Event on 09/15/2021 at 1:30 PM (EDT)

    Learn best practices to ensure that your community is set up to successfully navigate the challenges for your next emergency situation.

    No one can deny that 2020 was a year of uncertainty and anxiety. However, every experienced manager knows that challenges can arise at any time. Good leaders work to build effective two way communication and develop relationships in their communities during good times so that they are better prepared to handle a crisis. 
    • 1.  The importance of establishing quality relationships with your community and its institutions BEFORE the crisis.
    • 2.  Best methods for emergency communications with the community—those affected and unaffected by the crisis.
    • 3.  Creating quality community conversations to lead forward and out of the crisis. 
    Can't attend? Register and receive and automatic e-mail notification when the recording is available.
  • Asking Fire Chiefs the Right Questions

    Contains 3 Component(s), Includes Credits Includes a Live Web Event on 08/26/2021 at 1:00 PM (EDT)

    In this live webinar, Tom Wieczorek will share new information that will help address the staffing issues that local governments face with regard to fire services.

    Here are a few: How does your department compare with others whose workloads are about 80 to 85 percent EMS and 5 to 10 percent fire? What differences can a workload and operation analysis make on how you pay for those fire services? Do you really need that many firefighters and that much equipment? How do you determine the staffing and deployment of your fire services staff?

    In this webinar, Tom Wieczorek from the Center for Public Safety Management returns with brand-new information that will help you address your toughest fire department staffing issues.

    You will discuss:

    • Real workloads and how to know if staff is allocated correctly 
    • How to determine the number of firefighters and amount of equipment that is really necessary
    • Low firefighter utilization and how to deal with it
    • Goal-setting, performance management, and strategies for continuous improvement

    ICMA Practice Areas: [4] Staff Effectiveness; [10] Service Delivery;  [13] Human Resources Management and Workforce Engagement

    Tom Wieczorek

    Director, Center for Public Safety Management

    Thomas Wieczorek is an expert in fire and emergency medical services operations. He has served as a police officer, fire chief, director of public safety and city manager and is former Executive Director of the Center for Public Safety Excellence (formerly the Commission on Fire Accreditation International, Inc.). He has taught several programs at Grand Valley State University, the National Highway Traffic Safety Administration (NHTSA), and Grand Rapids Junior College. He has testified frequently for the Michigan Municipal League before the legislature and in several courts as an expert in police and fire department management. He is the past-president of the Michigan Local Government Manager’s Association; served as the vice-chairperson of the Commission on Fire Officer Designation; and served as vice chairperson of the Commission on Fire Accreditation International.

    He most recently worked with the National League of Cities and the Department of Homeland Security to create and deliver a program on emergency management for local officials titled, “Crisis Leadership for Local Government Officials.” It has been presented in 43 states and has been assigned a course number by the DHS. He represents ICMA on the NFPA 1710 and 1730 Standards Committees and is a board member on the International Accreditation Service, a wholly owned subsidiary of the International Code Council.

    He received the Mark E. Keane “Award for Excellence” in 2000 from the ICMA, the Association’s highest award and was honored as City Manager of the Year (1999) and Person of the Year (2003) by the Rural Water Association of Michigan, and distinguished service by the Michigan Municipal League in 2005.

  • Budgeting for Big Swings: Resource Optimization and The American Rescue Plan

    Contains 3 Component(s), Includes Credits

    Join ICMA Strategic Partner ResourceX for a webinar on how your local government can tackle hot-button issues with "Big Swings."

    The American Rescue Plan (ARP) will infuse more than $130 billion of direct, flexible funding into local governments, easing the immediate financial trauma facing almost every community across the country and providing options to overcome shortfalls and simultaneously rebuild for a stronger, more sustainable future. While the funding is undoubtedly a blessing to communities in crisis, there also comes with it a predicament: how best to invest? While short-term strategies will address the undeniable and urgent needs in communities, a long-term strategy should focus on creating long-term sustainability and resiliency, leveraging the power of unprecedented resources to commit to your most challenging goals. 

    Chris Fabian, Co-Founder and CEO of ResourceX and creator of the Priority Based Budgeting (PBB) methodology, will talk about taking big swings in the pursuit of a better future. Governments are constantly juggling multiple issues of immediate importance. Resource scarcity and organizational constraints make it challenging to address "new" issues. Establishing a Big Swing goal for your organization and prioritizing resource allocation based on that vision can minimize investment in areas that aren't contributing highly and realign those resources to programs making a more substantial impact. 

    The foundational unit of PBB, the Program, provides the vehicle for fueling resources towards tackling wicked problems and making bold investments backed by data. Local governments must recognize that investment in the future includes big swings addressing equity, sustainability, climate, homelessness and other societal challenges. The carryover effect of this investment contributes to all other outcomes vital to their communities, such as safety, economic growth, infrastructure stability and community well-being.


    • Chris Fabian, Co-Founder and CEO, ResourceX

    This webinar is complimentary for ICMA members thanks to the sponsorship of an ICMA affiliate who will have access to registration information.

    ICMA Practice Areas: [7] Strategic Planning; [12] Financial Management and Budgeting

    Chris Fabian

    Co-founder, ResourceX

    Chris Fabian is Founder and CEO of both the Center for Priority Based Budgeting and Resource Exploration. Priority based budgeting (PBB) is a leading best practice in local government and a powerful lever for change. ResourceX provides the software solution and powerful analytic tools to implement a priority based budget using data and evidence to transparently and exponentially improve results for citizens and the community. He combined both companies in 2017 under ResourceX, with staff members in Colorado, North Carolina, Texas, New Mexico, Michigan and Ohio. PBB is now practiced and applied by over 200 organizations across North America.

    Chris’s journey into the world of Government Finance began in 2003, when his very first company, the Local Government Solutions Group, was a partner to David Osborne’s “Public Strategies Group” – Osborne, if the name is familiar was co-author of “Reinventing Government” and “The Price of Government.” In partnership with Public Strategies, Chris worked with some of the country’s first pioneers in “Budgeting for Outcomes” – the process that first attempted to propose an alternative to traditional line-item budgeting approach, emphasizing the “Outcomes” that the public gets for its money.

    From 2005-2008, Chris’s work centered on creating the Priority Based Budgeting process while a local government practitioner. “PBB” is currently recognized as a leading practice by the International City/County Management Association (ICMA), the Government Finance Officers Association (GFOA) as well as the Alliance for Innovation.

  • Negotiating a Better Bargaining Agreement

    Contains 3 Component(s), Includes Credits

    In this webinar, two of ICMA's most popular HR experts will share strategies for negotiating more effective collective bargaining agreements.

    A positive relationship between public employees and their governmental employers is paramount to providing quality services to the community, but the complexities of navigating collective bargaining agreements can pose a challenge even for experienced managers. In this webinar, you'll join HR experts Carol Granfield, ICMA-CM and Sandy Stapczynski, MPA as they give you the tools you need to negotiate better bargaining agreements. You will discuss:

    • How to properly prepare for negotiations
    • Effective communication during negotiations
    • Managing arbitration
    • Costing out proposals and settlements

    ICMA Practice Areas: [8] Policy Facilitation and Implementation; [13] Human Resources Management and Workforce Engagement

    Carol M. Granfield, ICMA-CM

    Senior Management Consultant, Municipal Resources, Inc.

    Carol M. Granfield, ICMA-CM, is senior management consultant, Director of Human Resources Services for Municipal Resources, Inc. She has 38 years of public sector management experience and seven years private sector experience. Carol has served in town and county manager positions in New England and also as director of administration in Herndon, Virginia, and as personnel director in Fairfax, Virginia.

    Carol’s expertise in human resources and labor relations includes the establishment of personnel policies, organizational and staffing studies, wage, classification and benefit studies, human resource audits, and union negotiations. She serves on the NH Public Employee Labor Relations Board and teaches Public Administration and Adjunct Professor teaching Human Resources at Granite State College of the University of NH. She is also the co-author of the ICMA e-book "Performance Appraisal Fundamentals: A Quick Guide to Fair, Consistent, and Useful Performance Appraisals."

    Aleksandra (Sandy) Stapczynski

    Founder and President, Human Resources Services, Inc.

    Aleksandra (Sandy) Stapczynski, is founder and president of Human Resources Services, Inc. (HRS), a small woman-owned business located in the greater Boston area. HRS is a major provider of HR Consulting Services, particularly pay/classification/performance, to local governments in Massachusetts.

    With nearly 30 years of experience providing technical assistance to local governments in key areas of human resource management, she and her associates provide consultancy services to hundreds of New England cities, towns, school districts, counties, regional agencies, and state agencies. Sandy is co-author of the newly released ICMA e-book, Performance Appraisal Fundamentals: A Quick Guide to Fair, Consistent, and Useful Performance Appraisals. She is a contributor to ICMA’s Human Resource Management in Local Government: An Essential Guide (1st, 2nd, 3rdEditions) and has also authored an ICMA IQ Management Report on Staffing and Utilization Studies.

    She has served as adjunct professor and guest speaker at colleges/universities in the Boston area. She holds a master’s degree in public administration from the Sawyer Business School, Suffolk University, Boston, and a bachelor’s degree in government from Suffolk University.

  • Seizing Stimulus to Streamline Government Operations

    Contains 3 Component(s), Includes Credits Recorded On: 06/22/2021

    In this webinar, Dude Solutions will show you how strategic asset management can be used to secure funding from the recent stimulus.

    Local governments face pressure to increase the longevity of operational systems while maximizing restrained capital budgets. The recent stimulus funding presents an opportunity for governments to think differently about infrastructure. Strategic asset management (SAM) can help you make smarter, data-driven decisions regarding the long-term planning and maintenance of your governmental organization’s infrastructure assets.

    So, how can SAM provide the story to demonstrate your organization has evidence-based plans for the future and should be awarded stimulus finding – maybe even above the average allocation? We invite you to join us on Tuesday, June 22, to see how our cloud-based solutions can help you answer:

    • Why does strategic asset management matter?
    • How are strategic asset management and stimulus connected?
    • How can I make data-driven decisions to improve efficiency?

    You will leave this session understanding how to focus on the outcomes that matter and prepare for your community needs for years to come.

    This webinar is complimentary for ICMA members thanks to the sponsorship of an ICMA Strategic Partner who will have access to registration information.

    ICMA Practice Areas: [7] Strategic Planning; [8] Policy Facilitation and Implementation; [12] Financial Management and Budgeting

    Ashay Prabhu

    VP of Strategic Asset Management, Dude Solutions

    Ashay has over 20 years’ experience in strategic asset management and was the Co-Founder of Assetic, which was recently acquired by Dude Solutions. He has led the development of condition algorithms, asset valuation methods, lifecycle prediction analytics, and is passionate about applying this science to close the global infrastructure renewal gap. Ashay has a Directorship at the Asia Pacific Institute of Asset Management, is an adjunct professor of Strategic Asset Management at Bond University, a Bachelor of Engineering (Hons), and is a chartered professional member of the Institution of Engineers Australia. 

  • Save Money, Save Parks: P3 Strategies for Reducing Parks & Recreation Subsidies

    Contains 3 Component(s), Includes Credits Recorded On: 06/17/2021

    In this webinar, you'll learn how public-private partnerships can help your parks and recreation assets survive budget cuts in the wake of the pandemic.

    In today’s near post-COVID reality, government budgets are stretched further than ever. Though they bring numerous social, economic, and health -related benefits to our communities, they are often first to cut in budgets and last to recover. In this session, discover innovative P3 (public-private-partnership) solutions to reducing government subsidy to parks and recreation facilities, programs, and staff. Our panelists will discuss real-world examples and financial results for optimizing existing assets, outsourcing operations, and creative activation to drive cost recovery. They will cover:

    • Strategies to evaluating and optimizing facility performance
    • How outsourcing facility operations works
    • Financial Benchmarks for various facilities
    • Creative parks and recreation activation to drive revenue/cost recovery
    • Real-world P3 Examples in Parks and Recreation

    ICMA Practice Areas: [7] Strategic Planning; [10] Service Delivery; [12] Financial Management and Budgeting

    Jason Clement

    Founder and CEO, SFM

    Jason has lead SFA and SFM's development as globally recognized leaders focusing on transforming the health and economic vitality of the youth and amateur sports marketplace. Jason provides strategy and execution while overseeing the organizational development with emphasis on the core values within the SFA|SFM culture. Jason transitioned from sports facility architecture and corporate real estate asset management prior to joining SFA as a partner in 2005. He conceptualized and led the launch of SFM overseeing the development of the organization and management systems. He is also an experienced advisor having provided strategy, financial, and operational expertise to new and existing venues throughout the U.S., the Caribbean, Europe, Middle East, Canada, Asia, Africa and Central America. Jason was recognized by the Tampa Bay Business Journal as its 2012 40-under-40 "Hall of Fame” honoree for business accomplishments & community involvement.

    Geoff Baekey

    Advisor, National Park Service Commercial Services Program

    Geoff is an Advisor to National Park Service Commercial Services Program Chief on strategic business issues associated with hospitality concessions and related business operations. Responsible for bringing private sector best management practices to the NPS, as well as Bureau of Land Management, U.S. Forest Service, and several State Park systems. Successfully completed and implemented strategic initiatives that have increased returns through contract restructuring, establishing public/private partnerships and through rigorous financial and investment underwriting.

    Suzy Fisher

    Project Manager, SFA

    Suzy is a dedicated parks and recreation professional with over twenty years of experience managing municipal and county departments in the Southeast. She has a proven track record for navigating difficult political situations, building relationships with elected officials and stakeholders, and sound fiscal management of operations and capital improvement budgets. With extensive experience in the fields of parks and recreation, event management, natural disaster logistics, public works, utilities, and finance, Suzy brings her passion for community engagement, sports tourism, and facility optimization to the advisory team as a project manager.