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  • ICMA Free Coaching Webinar - Growing Your Career: Tips for Redefining Yourself in the Minds of Others

    Contains 3 Component(s), Includes Credits Includes a Live Web Event on 11/17/2021 at 1:30 PM (EST)

    Do you have the skills to do more in your organization but can't figure out how to be given the opportunity? Our panelists will give you some strategies to get ahead.

    You have been a solid performer who completes reliable work and you are viewed as a productive team member. Or perhaps you are a new employee and do not have much on the job experience, but you know that you have the skill set to do more. You have not yet been given the opportunity to display your ability to lead others and manage important projects, but you know in your heart that you can do it. What steps can be taken to build your workplace reputation in the minds of others?
    1.  What are strategies for employees to get noticed in a positive way?
    2.  What are tips for Managers to expose employees to opportunities that will expand their skills and experience, including working on teams and opportunities to manage special projects?
    3.  How important is organizational culture in providing an environment of employee support, mentorship and exposure to opportunities for professional development and advancement?
    4.  Mistakes are a part of growth, but how can an employee recover after making a mistake?
    Can't attend? Register and receive and automatic e-mail notification when the recording is available.
  • ICMA Free Coaching Webinar - The Future of Work: Strategies for Adapting to a New Reality

    Contains 3 Component(s), Includes Credits Includes a Live Web Event on 10/20/2021 at 1:30 PM (EDT)

    Are you wondering at what pace you will need to train your workforce in order to be prepared for the workplace of the future? Join our panelists to discuss strategies to prepare your organization for a new reality.

    Some experts say that we are in the beginning stages of new Industrial Revolution and the COVID-19 pandemic has only made it happen more quickly. What does the workplace of the future look like? Will technology/artificial intelligence replace some humans in the workplace? At what pace will local governments and businesses need to re-train workers to adapt to advancing technology? Will pandemics and emerging technologies change forever the office environment? 
    1.  How will these changes affect local government? What jobs will be affected?
    2. What steps can local governments take now to navigate the changing environment?
    3. What change management skills will be necessary to usher in this new era?
    4. What actions need to be taken to help employees manage this process?
    Can't attend? Register and receive and automatic e-mail notification when the recording is available.
  • ICMA Free Coaching Webinar - Leading Your Community in an Era of Anxiety: How Do You Make Sure You Hear Them and They Hear You

    Contains 3 Component(s), Includes Credits Includes a Live Web Event on 09/15/2021 at 1:30 PM (EDT)

    Learn best practices to ensure that your community is set up to successfully navigate the challenges for your next emergency situation.

    No one can deny that 2020 was a year of uncertainty and anxiety. However, every experienced manager knows that challenges can arise at any time. Good leaders work to build effective two way communication and develop relationships in their communities during good times so that they are better prepared to handle a crisis. 
    • 1.  The importance of establishing quality relationships with your community and its institutions BEFORE the crisis.
    • 2.  Best methods for emergency communications with the community—those affected and unaffected by the crisis.
    • 3.  Creating quality community conversations to lead forward and out of the crisis. 
    Can't attend? Register and receive and automatic e-mail notification when the recording is available.
  • Budgeting for Big Swings: Resource Optimization and The American Rescue Plan

    Contains 3 Component(s), Includes Credits Includes a Live Web Event on 06/29/2021 at 1:00 PM (EDT)

    Join ICMA Strategic Partner ResourceX for a webinar on how your local government can tackle hot-button issues with "Big Swings."

    The American Rescue Plan (ARP) will infuse $350 billion into local governments, easing the immediate financial trauma facing almost every community across the country and providing options to overcome shortfalls and simultaneously rebuild for a stronger, more sustainable future. While the funding is undoubtedly a blessing to communities in crisis, there also comes with it a predicament: how best to invest? While short-term strategies will address the undeniable and urgent needs in communities, a long-term strategy should focus on creating long-term sustainability and resiliency, leveraging the power of unprecedented resources to commit to your most challenging goals. 

    Chris Fabian, Co-Founder and CEO of ResourceX and creator of the Priority Based Budgeting (PBB) methodology, will talk about taking big swings in the pursuit of a better future. Governments are constantly juggling multiple issues of immediate importance. Resource scarcity and organizational constraints make it challenging to address "new" issues. Establishing a Big Swing goal for your organization and prioritizing resource allocation based on that vision can minimize investment in areas that aren't contributing highly and realign those resources to programs making a more substantial impact. 

    The foundational unit of PBB, the Program, provides the vehicle for fueling resources towards tackling wicked problems and making bold investments backed by data. Local governments must recognize that investment in the future includes big swings addressing equity, sustainability, climate, homelessness and other societal challenges. The carryover effect of this investment contributes to all other outcomes vital to their communities, such as safety, economic growth, infrastructure stability and community well-being.


    • Chris Fabian, Co-Founder and CEO, ResourceX

    This webinar is complimentary for ICMA members thanks to the sponsorship of an ICMA affiliate who will have access to registration information.

    ICMA Practice Areas: [7] Strategic Planning; [12] Financial Management and Budgeting

    Chris Fabian

    Co-founder, ResourceX

    Chris Fabian is Founder and CEO of both the Center for Priority Based Budgeting and Resource Exploration. Priority based budgeting (PBB) is a leading best practice in local government and a powerful lever for change. ResourceX provides the software solution and powerful analytic tools to implement a priority based budget using data and evidence to transparently and exponentially improve results for citizens and the community. He combined both companies in 2017 under ResourceX, with staff members in Colorado, North Carolina, Texas, New Mexico, Michigan and Ohio. PBB is now practiced and applied by over 200 organizations across North America.

    Chris’s journey into the world of Government Finance began in 2003, when his very first company, the Local Government Solutions Group, was a partner to David Osborne’s “Public Strategies Group” – Osborne, if the name is familiar was co-author of “Reinventing Government” and “The Price of Government.” In partnership with Public Strategies, Chris worked with some of the country’s first pioneers in “Budgeting for Outcomes” – the process that first attempted to propose an alternative to traditional line-item budgeting approach, emphasizing the “Outcomes” that the public gets for its money.

    From 2005-2008, Chris’s work centered on creating the Priority Based Budgeting process while a local government practitioner. “PBB” is currently recognized as a leading practice by the International City/County Management Association (ICMA), the Government Finance Officers Association (GFOA) as well as the Alliance for Innovation.

  • Negotiating a Better Bargaining Agreement

    Contains 3 Component(s), Includes Credits Includes a Live Web Event on 06/24/2021 at 1:00 PM (EDT)

    In this webinar, two of ICMA's most popular HR experts will share strategies for negotiating more effective collective bargaining agreements.

    A positive relationship between public employees and their governmental employers is paramount to providing quality services to the community, but the complexities of navigating collective bargaining agreements can pose a challenge even for experienced managers. In this webinar, you'll join HR experts Carol Granfield, ICMA-CM and Sandy Stapczynski, MPA as they give you the tools you need to negotiate better bargaining agreements. You will discuss:

    • How to properly prepare for negotiations
    • Effective communication during negotiations
    • Managing arbitration
    • Costing out proposals and settlements

    ICMA Practice Areas: [8] Policy Facilitation and Implementation; [13] Human Resources Management and Workforce Engagement

    Carol M. Granfield, ICMA-CM

    Senior Management Consultant, Municipal Resources, Inc.

    Carol M. Granfield, ICMA-CM, is senior management consultant, Director of Human Resources Services for Municipal Resources, Inc. She has 38 years of public sector management experience and seven years private sector experience. Carol has served in town and county manager positions in New England and also as director of administration in Herndon, Virginia, and as personnel director in Fairfax, Virginia.

    Carol’s expertise in human resources and labor relations includes the establishment of personnel policies, organizational and staffing studies, wage, classification and benefit studies, human resource audits, and union negotiations. She serves on the NH Public Employee Labor Relations Board and teaches Public Administration and Adjunct Professor teaching Human Resources at Granite State College of the University of NH. She is also the co-author of the ICMA e-book "Performance Appraisal Fundamentals: A Quick Guide to Fair, Consistent, and Useful Performance Appraisals."

    Aleksandra (Sandy) Stapczynski

    Founder and President, Human Resources Services, Inc.

    Aleksandra (Sandy) Stapczynski, is founder and president of Human Resources Services, Inc. (HRS), a small woman-owned business located in the greater Boston area. HRS is a major provider of HR Consulting Services, particularly pay/classification/performance, to local governments in Massachusetts.

    With nearly 30 years of experience providing technical assistance to local governments in key areas of human resource management, she and her associates provide consultancy services to hundreds of New England cities, towns, school districts, counties, regional agencies, and state agencies. Sandy is co-author of the newly released ICMA e-book, Performance Appraisal Fundamentals: A Quick Guide to Fair, Consistent, and Useful Performance Appraisals. She is a contributor to ICMA’s Human Resource Management in Local Government: An Essential Guide (1st, 2nd, 3rdEditions) and has also authored an ICMA IQ Management Report on Staffing and Utilization Studies.

    She has served as adjunct professor and guest speaker at colleges/universities in the Boston area. She holds a master’s degree in public administration from the Sawyer Business School, Suffolk University, Boston, and a bachelor’s degree in government from Suffolk University.

  • Seizing Stimulus to Streamline Government Operations

    Contains 3 Component(s), Includes Credits Includes a Live Web Event on 06/22/2021 at 3:00 PM (EDT)

    In this webinar, Dude Solutions will show you how strategic asset management can be used to secure funding from the recent stimulus.

    Local governments face pressure to increase the longevity of operational systems while maximizing restrained capital budgets. The recent stimulus funding presents an opportunity for governments to think differently about infrastructure. Strategic asset management (SAM) can help you make smarter, data-driven decisions regarding the long-term planning and maintenance of your governmental organization’s infrastructure assets.

    So, how can SAM provide the story to demonstrate your organization has evidence-based plans for the future and should be awarded stimulus finding – maybe even above the average allocation? We invite you to join us on Tuesday, June 22, to see how our cloud-based solutions can help you answer:

    • Why does strategic asset management matter?
    • How are strategic asset management and stimulus connected?
    • How can I make data-driven decisions to improve efficiency?

    You will leave this session understanding how to focus on the outcomes that matter and prepare for your community needs for years to come.

    This webinar is complimentary for ICMA members thanks to the sponsorship of an ICMA Strategic Partner who will have access to registration information.

    ICMA Practice Areas: [7] Strategic Planning; [8] Policy Facilitation and Implementation; [12] Financial Management and Budgeting

    Ashay Prabhu

    VP of Strategic Asset Management, Dude Solutions

    Ashay has over 20 years’ experience in strategic asset management and was the Co-Founder of Assetic, which was recently acquired by Dude Solutions. He has led the development of condition algorithms, asset valuation methods, lifecycle prediction analytics, and is passionate about applying this science to close the global infrastructure renewal gap. Ashay has a Directorship at the Asia Pacific Institute of Asset Management, is an adjunct professor of Strategic Asset Management at Bond University, a Bachelor of Engineering (Hons), and is a chartered professional member of the Institution of Engineers Australia. 

  • Save Money, Save Parks: P3 Strategies for Reducing Parks & Recreation Subsidies

    Contains 3 Component(s), Includes Credits Includes a Live Web Event on 06/17/2021 at 1:00 PM (EDT)

    In this webinar, you'll learn how public-private partnerships can help your parks and recreation assets survive budget cuts in the wake of the pandemic.

    In today’s near post-COVID reality, government budgets are stretched further than ever. Though they bring numerous social, economic, and health -related benefits to our communities, they are often first to cut in budgets and last to recover. In this session, discover innovative P3 (public-private-partnership) solutions to reducing government subsidy to parks and recreation facilities, programs, and staff. Our panelists will discuss real-world examples and financial results for optimizing existing assets, outsourcing operations, and creative activation to drive cost recovery. They will cover:

    • Strategies to evaluating and optimizing facility performance
    • How outsourcing facility operations works
    • Financial Benchmarks for various facilities
    • Creative parks and recreation activation to drive revenue/cost recovery
    • Real-world P3 Examples in Parks and Recreation

    ICMA Practice Areas: [7] Strategic Planning; [10] Service Delivery; [12] Financial Management and Budgeting

  • Asking Police Chiefs the Right Questions

    Contains 3 Component(s), Includes Credits Includes a Live Web Event on 06/15/2021 at 1:00 PM (EDT)

    In this webinar, Tom Wieczorek from the Center of Public Safety Management will debunk some common myths about staffing police departments.

    How many police officers do you really need? How well is your police department performing? Are "officers per 1,000" and "number of calls" really meaningful measures? Join Tom Wieczorek, director of the Center for Public Safety Management, as he tackles these questions and provides data that will help you rethink the workforce allocation of your police department.

    You and your staff will learn how to:

    • Understand the difference between “calls for service” and “workload”
    • Quantify actual workloads in police departments by seasonal and weekday variables and identify whether personnel are allocated correctly   
    • Get the metrics you need from police departments (such as the percentage of police officers' non-committed time) to make staffing decisions
    • Learn alternative strategies for handling calls for service
    • Establish goals and priorities and know what you need to analyze
    • Set measurable goals, identify performance problems, and apply strategies to follow the path of continuous improvement

    ICMA Practice Areas: [4] Staff Effectiveness, [9] Community and Resident Service; [12] Financial Management and Budgeting

    Tom Wieczorek

    Director, Center for Public Safety Management

    Thomas Wieczorek is an expert in fire and emergency medical services operations. He has served as a police officer, fire chief, director of public safety and city manager and is former Executive Director of the Center for Public Safety Excellence (formerly the Commission on Fire Accreditation International, Inc.). He has taught several programs at Grand Valley State University, the National Highway Traffic Safety Administration (NHTSA), and Grand Rapids Junior College. He has testified frequently for the Michigan Municipal League before the legislature and in several courts as an expert in police and fire department management. He is the past-president of the Michigan Local Government Manager’s Association; served as the vice-chairperson of the Commission on Fire Officer Designation; and served as vice chairperson of the Commission on Fire Accreditation International.

    He most recently worked with the National League of Cities and the Department of Homeland Security to create and deliver a program on emergency management for local officials titled, “Crisis Leadership for Local Government Officials.” It has been presented in 43 states and has been assigned a course number by the DHS. He represents ICMA on the NFPA 1710 and 1730 Standards Committees and is a board member on the International Accreditation Service, a wholly owned subsidiary of the International Code Council.

    He received the Mark E. Keane “Award for Excellence” in 2000 from the ICMA, the Association’s highest award and was honored as City Manager of the Year (1999) and Person of the Year (2003) by the Rural Water Association of Michigan, and distinguished service by the Michigan Municipal League in 2005.

  • Equity and Inclusion: A Strategic Organizational Approach

    Contains 3 Product(s)

    This three-part series will provide a comprehensive organizational approach towards equity and inclusion.

    With the dust still settling from the social unrest that marked last summer, it's more important than ever for local governments to pursue organizational policies that center social justice. To that end, ICMA has developed a series of workshops that will provide an comprehensive approach to implementing the principles of equity and inclusion within your organization. Covering everything from basic terminology to the application of racial equity tools, this three-part series will be an invaluable resource for anyone looking to begin (or continue) their journey towards equity and inclusion. This package includes the following three workshops:

    • Establishing Inclusion as a Value: March 31
    • Kickstarting Inclusion: April 28
    • Keep Moving Forward: May 26
  • Keep Moving Forward

    Contains 3 Component(s), Includes Credits Includes a Live Web Event on 05/26/2021 at 1:00 PM (EDT)

    In the third and final webinar in this three-part series, you'll learn how to use racial equity tools to evaluate your organization's equity and inclusion efforts.

    This interactive workshop introduces participants to the growing use of racial equity tools (RET) as well as the process of conducting a diversity and/or cultural audit. Such tools are designed to integrate equity in organizational policies, practices, operations, management functions, programs, and budgets and can lead to more equitable outputs and outcomes, and success for your organization. Examples are presented and discussed.

    • Take a deep dive into Racial Equity Tools and Cultural Audits;
    • Reflect on current practices and how Racial Equity Tools and Cultural Audits are tools in your diversity, equity, and inclusion toolbox;
    • Generate and exchange ideas on how to utilize Racial Equity Tools and Cultural Audits in your community

    Geoffrey Silvera

    Associate Professor, Department of Political Science, Auburn University

    Geoffrey A. Silvera is an Associate Professor in the Department of Political Science at Auburn University. His research centers on healthcare administrators, especially chief executive officers, patient care quality, experience, and safety as well as diversity and inclusion. He also serves as the Associate Editor of the Patient Experience Journal (PXJ) and is on the editorial board of Health Care Management Review (HCMR). Recent work has appeared in Public Integrity, Patient Experience Journal, State and Local Government Review, Health Care Management Review, and the International Journal of Health Care Quality Assurance.

    Jonathan Fisk

    Associate Professor, Department of Political Science, Auburn University

    Jonathan M. Fisk is an Associate Professor in the Department of Political Science at Auburn University and core MPA faculty member. His research centers on state and local policymaking and administrative practices. His recent work has been published in journals such as Energy Policy, American Review of Public Administration, State and Local Government Review, Review of Policy Research, and Public Integrity. He is also the faculty advisor to the Auburn ICMA Student Chapter.