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  • ICMA Coaching: Talent Management in the 21st Century: Growing, Attracting, and Retaining Your Best

    Contains 1 Component(s) Includes a Live Web Event on 11/12/2020 at 1:30 PM (EST)

    Learn best practices on how to attract, and retain employees.

    The days when employees were hired right out of college and stayed with the same company until they retired are long gone, and yet many organizations still follow the same talent management process from thirty years ago. Organizations must re-imagine best practices for  attracting, growing, and retaining talent in this age of technological advancement.

    Topics:

    • 1. How can organizations attract and retain talent?
    • 2. Should talent be grown from within the organization?
    • 3. Is there a lack of clear guidance and general objectives about talent management in the Human Resources field?

    We'll be using webinar tools (including real-time questions and live polling) to make this a great opportunity for audience interaction.

    ICMA-CM: This webinar meets Practice 13 (Human Resources Management and Workforce Engagement) of ICMA’s Practices for Effective Local Government Leadership

    Can't attend? Register and receive an automatic e-mail notice when the recording is available. 

    This webinar is sponsored by ICMA-RC, ICMA Premier Level Strategic Partner

  • ICMA Coaching: Charting Your Future: Developing Your Personal Strategic Plan

    Contains 1 Component(s) Includes a Live Web Event on 10/22/2020 at 1:30 PM (EDT)

    Keep your focus on what is important by creating a Personal Strategic Plan

    Life is busy and it is easy to lose track of what is important during the chaos of juggling the roles of manager, spouse, parent, and community member.   A personal strategic plan can help keep your life in balance and keep you focused on what is truly important to you.

     Topics:

    • 1. What are the components of a personal strategic plan?
    • 2. How can developing a personal strategic plan make me more successful?
    • 3. What are tools to accomplish the goals of a strategic plan?

    We'll be using webinar tools (including real-time questions and live polling) to make this a great opportunity for audience interaction.

    ICMA-CM: This webinar meets Practice 5 (Personal Resiliency and Development) of ICMA’s Practices for Effective Local Government Leadership

    Can't attend? Register and receive and automatic e-mail notification when the recording is available.

    This webinar is sponsored by ICMA-RC, ICMA Premier Level Strategic Partner

  • ICMA Coaching: Managing Hostility in Public Discourse: Living in an Age of Anger

    Contains 1 Component(s) Includes a Live Web Event on 09/09/2020 at 1:30 PM (EDT)

    Learn how to avoid anger and have productive conversations about difficult subjects.

    Anger has become commonplace in today's political discussions and has left many of wondering how to diffuse these volatile situations. A few simple strategies can help increase the ability to have a productive conversation and keep the wheels of your city/county government efficiently turning.   

     Topics:

    • 1. What is causing hate and divisiveness in today’s politics?
    • 2. Is there a place for anger in public discourse?
    • 3. What are tools to keep anger from disrupting a city/county meeting?

    We'll be using webinar tools (including real-time questions and live polling) to make this a great opportunity for audience interaction.

    ICMA-CM: This webinar meets Practice 2 (Community Engagement) of ICMAs Practices for Effective Government Leadership

    Can't attend? Register and receive and automatic e-mail notification when the recording is available.

    This webinar is sponsored by ICMA-RC, ICMA Premier Level Strategic Partner

  • ICMA Coaching: 2020 Coaching Webinars Package

    Contains 6 Product(s)

    Sign up for all six FREE live webinars spotlighting best practices featuring local government professionals and experts -- invite your whole team to participate!

    ICMA Coaching Program webinars are opportunities for local government professionals of all career stages to learn about new and leading practices, strategies and tactics, and developing issues and trends in the field. The six Webinars are:

    Workplace Conduct: How to Deal With Water Cooler Talk

    Managing and Mastering Council-Staff Relationships: The Nuance of Governance

    Lessons in Value-Based Leadership: Leading With Principle

    Managing Hostility in Public Discourse: Living in an Age of Anger

    Charting Your Future: Developing Your Personal Strategic Plan

    Talent Management in the 21st Century: Growing, Attracting, an Retaining Your Best

    Participation in this free coaching webinar series qualifies for ICMA Voluntary Credentialing Program credit.

    Can't attend? Register and receive an automatic e-mail notice when the recording is available. 

  • 2020 Effective Supervisory Practices Webinar Series

    Contains 6 Product(s)

    Back by popular demand is ICMA University's Effective Supervisory Practices Webinar Series. Based on the ICMA bestseller, this six-part webinar series is an opportunity to bring practical supervisory training to your jurisdiction without the high costs of hiring consultants.

    This six-part webinar series will demonstrate the principles covered in Effective Supervisory Practices (5th edition) and its companion study guide. Designed as a primer for new supervisors, this series is a must for any jurisdiction looking to lead change, improve customer service, or strengthen communication between supervisors and staff. Below is the updated schedule for the course:

    • Session 1: The Foundation: Roles of a Supervisor/Supervisory Leadership and Ethics (Chapters 1, 2, 3): Thursday, September 3
    • Session 2: The HR Stuff: Ensuring a Safe, Respectful, Harassment-Free Workplace (Chapters 14, 15): Thursday, September 17
    • Session 3: Sharpening Your Focus: Strategic Planning, Managing Workflow, and Budgeting (Chapters 4, 5, 6): Thursday, October 1
    • Session 4: Raising the Bar: Motivating Employees and Customer Service (Chapters 12, 16): Thursday, October 15
    • Session 5: The People Part: Hiring and Onboarding, Fostering Accountability, Evaluating Performance (Chapters 9, 10, 11): Thursday, October 29
    • Session 6: The Great Communicator: Team Building, Communicating, Leading Change (Chapters 7, 8, 13): Thursday, November 12

    Each 90-minute session will begin at 1:00 PM EST.

    REQUIRED READING: Effective Supervisory Practices, 5th Edition and Effective Supervisory Skill Building Study Guide (book prices are $84/member; $110/nonmember). To order, please call 1-888-280-2370 or send an e-mail to orders@icma.org. All sales must be prepaid with credit card or check, and all sales are final (no returns accepted unless the publication has been damaged in shipping).

    • Features: 
    • Longer on-demand access (now 6 months instead of 3)
    • Easy-to-use platform
    • Seamless audio
    • Enhanced polling
    • Session quizzes

    This registration page is for single log-ins only. For more information about purchasing individual logins for multiple staff members, please visit this page.

    ICMA Practice Areas: [1] Personal and Professional Integrity; [4] Staff Effectiveness; [5] Personal Resiliency and Development; [6] Strategic Leadership; [7] Strategic Planning; [12] Financial Management and Budgeting; [13] Human Resources Management and Workforce Engagement; [14] Communication and Information Sharing

  • City Health Dashboard: Using Data to Guide Your Jurisdiction's COVID-19 Response

    Contains 3 Component(s), Includes Credits Includes a Live Web Event on 07/23/2020 at 1:00 PM (EDT)

    In this webinar, you'll learn how to use the City Health Dashboard's Local Risk Index to gather the data you need to effectively respond to COVID-19.

    The COVID-19 pandemic has overwhelmed communities across the U.S. As of June 2020, COVID-19 is known to have infected over 2.3 million people in the U.S., resulting in over 120,000 deaths. Coping with COVID has become a local issue, with city and state leaders working to protect and care for those most vulnerable while exploring ways to safely re-open cities.

    Policymakers need granular data to guide their response to COVID by identifying patterns in their communities, targeting resources where they are most needed, and advocating for more federal and state funding to manage the virus and its impact. In this webinar, join the City Health Dashboard to hear about their new COVID Local Risk Index, a new measure of COVID risk and severity for cities - and neighborhoods within them-that provides this needed granular data. 

    • Learn about and understand the Dashboard’s COVID Local Risk Index, its components and uses
    • Learn how the COVID Local Risk Index can help identify vulnerable neighborhoods in your city.
    • Explore trends in COVID risk across cities and states
    • Use the Index to capture disparities in COVID risk within cities.

    Benjamin Spoer

    Manager of Metrics and Analytics, City Health Dashboard Project

    Benjamin Spoer, MPH, PHD (rhymes with door) manages the data team at the City Health Dashboard and lead the development of the COVID Local Risk Index. Dr. Spoer received his MPH from Columbia University and PhD from NYU’s College of Global Public Health. He is a spatial epidemiologist who uses geospatial methods and data to explore core public health and social justice issues – health equity, racial/ethnic health disparities, and others—through an explicitly spatial lens. When not mulling maps Dr. Spoer tries to cultivate an emotional relationship with his three extremely reluctant cats. 

  • The Two Pandemics: Systemic Racism and COVID-19

    Contains 3 Component(s), Includes Credits Includes a Live Web Event on 07/16/2020 at 1:00 PM (EDT)

    In this webinar you'll learn about the relationship between systemic racism and adverse public health outcomes, and how COVID-19 has placed this link in stark relief.

    This 90-minute webinar will feature subject matter experts from local government who will share  Information on the disparate impact of COVID-19 on BIPOC* communities and the longstanding racial disparities that have led to systemic and structural inequity.

    Key Takeaways:

    • §  A better understanding of the historical context and the underlying causes of health disparities for BIPOC
    • §  How to start and sustain a productive conversation within your organization
    • §  How to move beyond conversation to action

    Moderators: 

    • Leon Andrews, Director, REAL, Washington, DC
    • Rita Soler Ossolinski,  Program Director, REAL, Washington, DC

    Panelists:

    • Brion Oaks, Chief Equity Officer, City of Austin, Texas
    • Serena Cruz, Executive Director, Virginia Garcia Memorial Foundation / Virginia Garcia Memorial Health Center, Hillsboro, OR
    • Dr. Marie Peoples, Deputy County Manager / Chief Health Officer, Coconino County, Arizona


    *Black, Indigenous, and People of Color

  • Transforming Law Enforcement to Address Public Health

    Contains 3 Component(s), Includes Credits Includes a Live Web Event on 07/15/2020 at 1:00 PM (EDT)

    Join a panel of public safety and health experts as they discuss the reallocation of police department funding to address public health issues in the wake of the recent wave of protests.

    Marchers in the street are demanding that communities re-evaluate what is being spent on policing. Are there better alternatives?

    Let’s start with the roadmaps that are out there. National law enforcement experts will discuss the 21st Century Policing report prepared by The President’s Task Force in May 2015. They will look at the history which led up to the report and cover highlights that remain applicable today.

    But for communities that want to look at reforming, improving, or “defunding” police in various tasks –  they''ll also discuss how go about it, i.e, reallocating some police resources to bring in social workers, EMS responders, mental health specialists, and other professionals able to respond to emergency calls.

    Moderator:

    Tom Wieczorek, Director, Center for Public Safety Management (CPSM)

    Panelists:

    Leonard Matarese,  Director, Research and Development, Center for Public Safety Management (CPSM)

    Matt Fulton, Vice President, POLCO, National Citizen Survey/National Research Center

    Chief John E. Perez, Chief of Police, City of Pasadena, California 

    Deputy Chief Wayne Hiltz, B.S., former Interim Chief of Police, Pasadena and Irwindale Police Department, California

    Matt Zavadsky, President, National Association of Emergency Medical Technicians (NAEMT)

  • The New Executive Order on Law Enforcement

    Contains 3 Component(s), Includes Credits Recorded On: 07/01/2020

    Join a panel of law enforcement experts as they discuss the recent Executive Order on Law Enforcement and its impact on police reform efforts.

    National experts explain the implications of President Trump’s New Executive Order on Law Enforcement and how it relates to local government police reform efforts.  

    Moderator:

    • Thomas Wieczorek, Director of the Center for Public Safety Management

     Panelists:

    • Craig Hartley, Executive Director of the Commission on Accreditation of Law Enforcement Agencies (CALEA)
    • Margo Frasier, Vice President, National Association for Civilian Oversight of Law Enforcement; former elected sheriff of Travis County, TX, 1997-2004; former police monitor, City of Austin, TX

    Tom Wieczorek

    Director, Center for Public Safety Management

    Thomas Wieczorek is an expert in fire and emergency medical services operations. He has served as a police officer, fire chief, director of public safety and city manager and is former Executive Director of the Center for Public Safety Excellence (formerly the Commission on Fire Accreditation International, Inc.). He has taught several programs at Grand Valley State University, the National Highway Traffic Safety Administration (NHTSA), and Grand Rapids Junior College. He has testified frequently for the Michigan Municipal League before the legislature and in several courts as an expert in police and fire department management. He is the past-president of the Michigan Local Government Manager’s Association; served as the vice-chairperson of the Commission on Fire Officer Designation; and served as vice chairperson of the Commission on Fire Accreditation International.

    He most recently worked with the National League of Cities and the Department of Homeland Security to create and deliver a program on emergency management for local officials titled, “Crisis Leadership for Local Government Officials.” It has been presented in 43 states and has been assigned a course number by the DHS. He represents ICMA on the NFPA 1710 and 1730 Standards Committees and is a board member on the International Accreditation Service, a wholly owned subsidiary of the International Code Council.

    He received the Mark E. Keane “Award for Excellence” in 2000 from the ICMA, the Association’s highest award and was honored as City Manager of the Year (1999) and Person of the Year (2003) by the Rural Water Association of Michigan, and distinguished service by the Michigan Municipal League in 2005.

  • From Relief to Resilience: Supporting Small Businesses During & After COVID-19

    Contains 3 Component(s), Includes Credits Recorded On: 06/30/2020

    Join ICMA Strategic Partner WizeHive for a webinar on how your jurisdiction can launch and manage relief programs for local businesses suffering from the effects of the ongoing COVID-19 pandemic.

    While part of the job has always been the growth of your community, city managers and economic development teams have faced a new world of challenges distributing federal funds and supporting small businesses suffering after COVID-19 shutdowns. 

    Responding to crisis situations requires speed and efficiency, but many municipalities have found themselves ill equipped to launch or scale their efforts. And with small businesses facing a long uphill climb toward recovery, the probability is that even more assistance will be needed. COVID-19’s abrupt changes have alerted us all to the need for more durable and sustainable solutions to be able to quickly mobilize in emergency relief situations as well as provide long-term support.

    Join us as we chat with cities and counties that have charted these complicated waters and successfully stood up or grown their small business grant and loan programs and are now planning for the recovery ahead. We’ll discuss how to define your relief program’s criteria, best practices in ensuring your approach is flexible, equitable, and reportable, and share lessons learned in serving others when they need it most.

    Panelists:

    • Jon McMillen, City Manager, City of La Quinta, CA
    • Doug Kinley III, Management Specialist, City of La Quinta, CA
    • Colleen Kardasz, Assistant Director, Loudoun County, VA

    Moderator:

    • Melissa Greiner, Director of Marketing, WizeHive

    This webinar is complimentary thanks to the sponsorship of an ICMA Strategic Partner who will have access to registration information.

    Jon McMillen

    City Manager, City of La Quinta, CA

    Prior to becoming City Manager in July 2019, Jon had worked under contract with the City of La Quinta and other jurisdictions for several years through his business, Tall Man Group – a real estate development analysis group and economic adviser. He has experience in high yielding commercial projects such as securing the renowned Montage and Pendry hotels for the City owned SilverRock Golf Resort, as well as helping the community with development and rehabilitation of affordable housing projects.

    Doug Kinley III

    Management Specialist, City of La Quinta, CA

    Working as a former Planner, consulting for the private and public sectors on development of residential and commercial projects, Doug joined the City of La Quinta’s City Manager’s Office team in late 2019 to assist with Affordable Housing, Economic Development, and other functions related to City management. He is currently a member of the key staff involved in development of the COVID-19 Small Business Emergency Economic Relief Program.

    Colleen Kardasz

    Assistant Director, Loudoun County, VA

    Colleen Kardasz is responsible for assisting the executive director in planning, directing, managing and overseeing the activities and operations of the department, which include commercial and rural business recruitment, retention and expansion; and research, real estate and marketing activities. She joined the team after 12 years in Northwest Ohio where her career included marketing, communications and international business development for a non-profit and local government.