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  • Effective Supervisory Practices 200 Sites

    Contains 1 Component(s)

    Buy individual access for 200 employees. Pricing listed is total amount for your office, not per person.

    This package allows you to purchase access for 200 employees. Pricing listed is total amount for your office, not per person. You will receive e-mail confirmation with instructions on how to add your team to the system.

  • Effective Supervisory Practices 300 Sites

    Contains 1 Component(s)

    Buy individual access for 300 employees. Pricing listed is total amount for your office, not per person.

    This package allows you to purchase access for 300 employees. Pricing listed is total amount for your office, not per person. You will receive e-mail confirmation with instructions on how to add your team to the system.

  • Free Webinar: Local Gov Data Part 4: Best Practices

    Contains 2 Component(s), Includes Credits

    This is the fourth of four webinars designed to help local governments get a handle on the data they collect and manage.

    The final webinar in the series will cover examples of how governments are using their data to improve efficiencies and effectiveness. Jennifer Robinson, Kay Meyer, and Tara Holland will discuss open government and how it is supported by open source and open data.  They will cover several ways data can be analyzed and visualized, including: big data such as millions of meter readings, fast data such as the streaming data that helps a government maintain its assets, complex data that can be used to solve problems such as recidivism, unstructured data that is collected by law enforcement, and transparent data used to inform citizens.

    You and your staff will discuss the:

    • Value of open governance
    • Present use of open source by your organization
    • Opportunities and challenges with open data
    • Types of fast, big, complex, unstructured and transparent data used and produced by your organization
    • Importance of analyzing data to improve your organization’s effectiveness
    • The value of different visualizations for your staff and citizens


    This webinar is complimentary thanks to the sponsorship of an ICMA Strategic Partner who will have access to registration information.

    Tara Holland

    Canadian Federal Government Specialist, SAS

    Tara Holland currently leads the Canadian Federal Government Specialist team for SAS Canada, spearheading Public Sector efforts by providing data and analytic expertise and business guidance to Public Sector (Federal, Provincial, Public Safety and Healthcare) organizations across the country. With over 19 years supporting Predictive Analytic, Business Intelligence and Visualization solutions portfolio; her passion is in bridging the gap between Business and IT and enabling organizations to deliver on the value of SAS Business Analytics. Prior to joining SAS, Tara led the Data Mining team at Canada Revenue Agency and lived the real-life challenges faced by organizations wanting to be more data and analytics driven. She also held positions in IT management, application architecture and business analysis at CRA, Saskatchewan Economic Development and Statistics Canada.

    Kay Meyer

    Principal Industry Consultant, SAS

    Jennifer Robinson

    Director, Local Government Solutions, SAS

  • The Cloud: Using Information to Engage the Community

    Contains 2 Component(s), Includes Credits

    This free on demand webinar will help you understand new opportunities for community engagement using cloud technology.

    We live in a time when citizens are looking for new ways to engage with their communities.  While most communities have made some inroads with digital communications, there are unprecedented opportunities to expand civic engagement beyond the town hall. Dennis Harward from TownCloud will discuss the strengths and weaknesses of various forms of digital communications and describe strategies and techniques for bringing your government to the citizens in the digital world where they live.

    This webinar will feature:

    • different examples of effective use of social media 
    • strategies for digital communications
    • new ways to engage your community

    This is a free webinar sponsored by an ICMA Strategic Partner who will have access to the registration contact information.

    Dennis Harward

    Founder, HTE

    Dennis Harward has been a visionary leader in the development of local government software for more than 30 years.  As founder of HTE, he led the company through the development of more than 50 successful applications for more than 1,000 customers.  At TownCloud, Dennis is currently creating a new generation of cloud-based apps that incorporate citizen engagement and transparency.  In addition to building successful government software, Dennis has also served on city council and on the Denver Regional Council of Governments.

  • Ethics 101 E-Course 25 Sites

    Contains 2 Component(s), Includes Credits

    Buy individual access for 25 employees. Pricing listed is total amount for your office, not per person.

    This package allows you to purchase access for 25 employees. Pricing listed is total amount for your office, not per person. You will receive e-mail confirmation with instructions on how to add your team to the system.

  • Ethics 101 E-Course 50 Sites

    Contains 2 Component(s), Includes Credits

    Buy individual access for 50 employees. Pricing listed is total amount for your office, not per person.

    This package allows you to purchase access for 50 employees. Pricing listed is total amount for your office, not per person. You will receive e-mail confirmation with instructions on how to add your team to the system.

  • Ethics 101 E-Course 100 Sites

    Contains 2 Component(s), Includes Credits

    Buy individual access for 100 employees. Pricing listed is total amount for your office, not per person.

    This package allows you to purchase access for 100 employees. Pricing listed is total amount for your office, not per person. You will receive e-mail confirmation with instructions on how to add your team to the system.

  • Ethics 101 E-Course 200 Sites

    Contains 2 Component(s), Includes Credits

    Buy individual access for 200 employees. Pricing listed is total amount for your office, not per person.

    This package allows you to purchase access for 200 employees. Pricing listed is total amount for your office, not per person. You will receive e-mail confirmation with instructions on how to add your team to the system.

  • Marketing Tips to Draw Businesses to Your Community

    Contains 2 Component(s), Includes Credits

    In this on-demand webinar, learn the basics of a solid marketing strategy – from effectively utilizing marketing channels to lead generation.

    Without effective marketing, your city’s economic development strategy will fall flat. In this webinar, subject experts from Buxton will go over the basics of a solid marketing strategy – from effectively utilizing marketing channels to lead generation. See practical examples of how communities across the U.S. are putting marketing strategies into action and gain inspiration for your own marketing initiatives. Topics will include the following:

    How to generate leads

    • Tips for navigating the sales process
    • Best practices for marketing collateral
    • Social media and trade show tips for success
  • Ethics 101 E-Course

    Contains 2 Component(s), Includes Credits

    Self-paced e-course designed to train staff in the fundamentals of ethical decision making.

    Are members of your organization prepared to do the right thing when ethical dilemmas happen? 

    With ICMA’s Ethics 101 e-course, you can strengthen your jurisdiction’s ethical culture by making sure that your staff has a proper grounding in your organization’s values and can deal with ethics issues that arise on the job. Ethical conduct by all employees is essential for an organization to succeed and prosper.

    Audience: This is a basic ethics course designed for employees below the department head level.

    Course Overview: This self-paced program contains eight modules that can be accessed online from work or home. Upon completion of a final assessment; certificates of completion will be generated for participants with an assessment score of 70 percent or greater.  Participants may retake the final assessment until a passing grade is achieved.

    Upon completion your staff will:

    • Understand ethical decision making and conduct is required of every employee
    • Understand the importance of following the ethics policy at all times
    • Recognize the importance of examining their actions and decisions carefully and to look for ethical issues
    • Understand the importance of always consulting with their supervisor any time they think they may have an ethical problem

    Common areas of concern addressed in this course include:

    • Gifts and special treatment
    • Benefiting personally from city/county government contracts or transactions
    • Resumes and the importance of telling the whole truth
    • Travel expenses and accurate, honest reporting
    • Privacy, personal information
    • Visiting inappropriate websites
    • Proper use of social media