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Bringing Equity to your Recruitment and Retention ProcessesContains 3 Component(s), Includes Credits Includes a Live Web Event on 04/22/2020 at 1:00 PM (EDT)
Learn how to make your recruitment and retention procedures more inclusive.
In recent years, an increasing number of local governments now include a commitment to equity and inclusion in their mission statements and strategic plans. While these pledges are certainly an important first step, actually carrying them out is a much greater challenge. However, incorporating these principles in your recruitment and retention processes is an excellent way to both foster a more diverse and effective workforce while also supporting underrepresented populations in your community.
In this webinar, you'll join a panel of experts from NLC, ICMA, and the public sector as they share the strategies that have been made their hiring and retention processes more inclusive. You will learn:
- Strategies for addressing implicit and other forms of bias during the hiring process
- How to create job descriptions that attract a diverse range of applicants
- How to make metrics and accountability a priority
ICMA Practice Areas:  Equity and Inclusion;  Staff Effectiveness;  Human Resources Management and Workforce Engagement
Rita Soler Ossolinski
Program Director, Race, Equity, And Leadership Program (REAL)
Rita Soler Ossolinski joined NLC’s Race, Equity, And Leadership Team (REAL) in late 2018. She manages and supervises staff and key activities for funded REAL projects. Rita came to NLC after more than 20 years at the International City/County Management Association (ICMA) where she directed State and Affiliate relations with 43 state associations, and four national affiliates including the Local Government Hispanic Network, the National Forum for Black Public Administrators, Women Leading Government, and the International Network of Asian Public Administrators. Prior to her work at ICMA, Rita served as Deputy Director and Acting Director of the D.C. Government Office of Latino Affairs. Early in her career, Rita worked for two non-profit organizations. At the National Alliance for Hispanic Health, she directed a youth advocacy program in juvenile justice and delinquency prevention. At the Greater Washington Hispanic Chamber of Commerce, she served as communications director.
A long time D.C. resident, Rita currently serves on the board of the Historical Society of Washington. She received her B.A. with a double major in Government and Spanish at the College of William & Mary.
Chief People Officer
Priscilla Wilson is ICMA's Chief People Officer, recently joining the organization after a 25-year career solidly grounded in full spectrum strategic human capital management, development, and engagement, with a particular emphasis on non-profits and local government and a reputation as one who can foster and nurture rapport and collaboration among diverse stakeholders.
Her most recent role was as a Senior Vice President with the highly-respected executive search and leadership development firm, The Mercer Group. Prior to that, she served the city of Garland, Texas for over a decade and a half as Senior Managing Director/Chief Human Resources Officer.
Peggy Merriss, ICMA-CM
Former City Manager, Decatur, GA; CEO, Merriss Management and Leadership Consulting
Peggy Merriss is the former City Manager of Decatur, GA, where she served for 35 years (25 as manager) before her retirement in 2018. She has an MPA from UNC Chapel Hill and a BA in Politics from Converse College where she has been recognized with the "Career Achievement Award." She has also completed the SEI program at the UVA and received her ICMA Credentialed Manager designation in May 2003. Peggy previously served as the President of ICMA, the first woman and youngest person to ever hold the office. She is a member of the Board of Directors of ICMA-RC and has served on the Board of the Alliance for Innovation. The Georgia City/County Management Association awarded her with the Pillar of Professional Excellence Award in 2008 and in 2003 she was awarded the "Georgia Excellence in Public Service Award."
Human Resources Director, City & County of San Francisco
Micki Callahan was appointed Human Resources Director of the City & County of San Francisco in October 2007. She is responsible for administration of the City’s civil service system and human resources programs, including labor relations, workers compensation, workforce development, equal employment opportunity, and recruitment and assessment. The Department of Human Resources provides human resource services to approximately 60 city departments, with a total workforce of over 38,000 employees.
Micki has also served as San Francisco’s Employee Relations Director. Before joining city management, she worked at the State Mediation and Conciliation Service for 10 years, serving as the Supervisor of Conciliation from 2000 through 2005. Before she became a mediator, Micki spent 14 years working as a union representative. Micki received her BA in Economics from the University of Massachusetts at Amherst. She has served as a member of the Board of Directors of the California Public Employer Labor Relations Association (CALPELRA) and is active in the County Personnel Administrators Association of California (CPAAC ).
Workplace Conduct: How to Deal With Water Cooler TalkContains 3 Component(s), Includes Credits Includes a Live Web Event on 04/09/2020 at 1:30 PM (EDT)
Water cooler talk: it’s in every organization. Sometimes they’re productive and help us bounce ideas off each other, sometimes they help us catch-up on colleague’s lives and help build workplace cohesion. But occasionally these conversations can become harmful to the organization, impacting morale and productivity. And in politically-charged seasons like this, sometimes workplace conversations challenge our goals of maintaining of political neutrality. Join ICMA’s first Coaching Webinar of 2020 to learn about effective tools that can help you avoid this situation in your organization.
Water cooler talk: it’s in every organization. Sometimes they’re productive and help us bounce ideas off each other, sometimes they help us catch-up on colleague’s lives and help build workplace cohesion. But occasionally these conversations can become harmful to the organization, impacting morale and productivity. And in politically-charged seasons like this, sometimes workplace conversations challenge our goals of maintaining of political neutrality.
Join ICMA’s first Coaching Webinar of 2020 to learn about effective tools that can help you avoid this situation in your organization.
- How can we understand and better diffuse office rumor mills?
- What are effective office communication skills around sensitive or political issues?
- How can we help casual conversations better benefit the organization?
We'll be using webinar tools (including real-time questions and live polling) to make this a great opportunity for audience interaction.
This webinar meets Practice 1 (Personal and Professional Integrity), and 5 (Personal Resiliency and Development).
Alternative Financing Strategies for Renewal and Replacement of Public BuildingsContains 3 Component(s), Includes Credits Includes a Live Web Event on 04/08/2020 at 1:00 PM (EDT)
Learn about alternative strategies for managing aging and obsolete public facilities.
Local governments across the nation face the common challenge of aging portfolios of government-owned facilities that are in significant need of renewal or replacement. Across the country, many schools, courthouses, police and fire stations, and other essential public buildings have fallen into disrepair, are decades beyond their useful life, or can no longer support the mission and functions of their tenant agencies. Given the timing and uncertainties of the capital budgeting process, much-needed projects to repair or replace these outdated facilities often take years to fund. In other cases, local governments never receive the resources necessary to renew or replace facilities that are critical to meeting public and citizen expectations of local their government.
This webinar discussion will focus on how city and county governments are using alternative financing solutions to meet their facility needs. The session will examine 1) the various types of long-term lease agreements; 2) how existing government assets might factor into lease transactions; 3) how lease term strategy and other terms and conditions impact the cost of financing and 4) opportunities for government ownership through the leasing process. In addition, the discussion will feature case studies that demonstrate how long-term leasing strategies helped local governments address critical facilities requirements in this era of capital budget constraints.
The webinar will be led by Norman Dong, former Commissioner for the United States General Services Administration, Public Buildings Service; Joe Delogu, Founding Principal of FD Stonewater and an established leader in the real estate industry with over 30 years of leasing, development, and investment management experience; and Tim Gleason, ICMA-CM, City Manager for the City of Bloomington, Illinois and ICMA Governmental Affairs & Policy Committee member.
ICMA Practice Areas:  Strategic Planning;  Financial Management and Budgeting
Tim Gleason, ICMA-CM
City Manager, Bloomington, IL
Before beginning a career in city management in 2012, Tim served in law enforcement for 20+ years. Tim served as City Administrator in Washington, IL beginning in 2012. During his time in Washington, a catastrophic EF4 tornado ripped through central Illinois and wiped out nearly half his city. Tim immediately assumed the role of Incident Commander and helped lead the recovery of the community. n 2015 Tim became City Manager of Decatur, IL. and led the community for 3 ½ years in what is described as the “Infrastructure” chapter in Decatur’s history.
Tim joined Bloomington, IL as City Manager in July 2018. Bloomington is home to approximately 78,000 residents in McLean County, the largest county in Illinois. Bloomington is the headquarters of State Farm, County Financial, Illinois Farm Bureau, Growmark and Beer Nuts. A lifelong learner, he holds a B.A. in Management with a Minor in Labor Relations and an M.P.A. from the University of Illinois Springfield, where he also teaches criminal justice. Tim is also a graduate of the Center for Homeland Defense and Security “Executive Leaders Program”.
Managing Director, FD Stonewater; former Commissioner for the United States General Services Administration, Public Buildings Service
Norman Dong serves as Managing Director at FD Stonewater, LLC, a real estate brokerage, development, and investment firm. Mr. Dong is also the former Commissioner of the General Services Administration (GSA) Public Buildings Service, where he was responsible for asset management, design, construction, leasing, building management and disposal of approximately 374 million square feet of government-owned and leased space. In addition to his Federal experience, Mr. Dong also has held leadership positions at the state and local levels of government, including Deputy Mayor for Operations and City Administrator for the District of Columbia.
Founding Principal, FD Stonewater
Joe Delogu is a founding partner of FD Stonewater, LLC and an established leader in the real estate industry with over 30 years of leasing, development, and investment management experience. Joe began his career with the General Services Administration (GSA), eventually moving to Spaulding & Slye where he opened and operated the government-services division for the company and was soon elevated to a partner within the firm. Following Jones Lang LaSalle’s acquisition of Spaulding & Slye, Joe was named International Director and Managing Director of JLL’s Government Investor Services group. Over the course of his career, Joe has led countless teams on thousands of lease transactions, development or construction consulting projects, as well as financing, acquisition, and disposition assignments. He has successfully completed nearly 4,000 lease transactions totaling more than 45 million square feet on behalf of landlords and tenants across the country. Joe is a key part of FD Stonewater’s leadership team and brings a tremendous level of knowledge and technical expertise to the firm’s brokerage, investment, and development platforms.
Free Webinar: The Economic Impact of Library InnovationContains 3 Component(s), Includes Credits Includes a Live Web Event on 04/01/2020 at 1:00 PM (EDT)
Join Library Systems and Services for a free webinar on innovation in modern libraries and the value they can bring to your community.
Libraries have long been valuable community resources, but today’s innovative services mean modern libraries yield huge returns on investment, presenting community leaders with a tremendous opportunity. What do modern libraries offer? Join us for a 30-minute webinar to see how innovative libraries that provide non-traditional services, connect to civic engagement, respond to community need, and co-locate services produce quantifiable economic impact. It’s all about aligning services and intersecting delivery with everyday community life.
This webinar is complimentary thanks to the sponsorship of an ICMA Strategic Partner who will have access to registration information.
ICMA Practice Areas:  Community and Resident Service;  Service Delivery;  Technological Literacy;  Communication and Information Sharing
Debbie is a library professional with experience in public library strategy, development and marketing. At Library Systems & Services, Debbie collaborates with community leaders and library staff on strategic planning and library assessments. Previously, Debbie’s work at the Enoch Pratt Free Library in Baltimore included design, planning and funding of literacy programs for children, teens and adults. Debbie has designed outcomes measurement of library programs to help secure grant funding, and brings a strategic, results-driven approach. Debbie brings deep dedication to the mission of the public library and its significant impact on communities. Debbie earned a Master of Library Science from the University of Maryland and a Bachelor of Science in Journalism from the University of Kansas.
Is Your EMS System Delivering Value? 10 Performance Metrics to Know and CompareContains 3 Component(s), Includes Credits Includes a Live Web Event on 03/31/2020 at 1:00 PM (EDT)
Get the tools you need to ensure your jurisdiction's EMS systems are operating at peak efficiency.
Ever wonder how effective your Emergency Medical Services (EMS) system performs? Do you know how your EMS system compares to others on key metrics such as cost and revenue per response, patient outcomes, and satisfaction? Is your system delivering value for the money invested?
The Center for Public Safety Management (CPSM) has evaluated hundreds of EMS systems across the country, and the members of the Academy of International Mobile Healthcare Integration (AIMHI) represent some of the highest performing EMS systems in North America. CPSM and AIMHI are teaming up to bring ICMA members insights into what effective EMS systems look like, and the key metrics that can tell you how your system in performing clinically, operationally, and fiscally.
As part of the webinar, you will learn the 10 most important metrics your EMS agency, whether fire-based, contracted, or hospital-based, should regularly report to you every month to prove they are delivering VALUE to your community.
ICMA Practice Areas:  Community and Resident Service;  Service Delivery;  Financial Management and Budgeting
Director, Center for Public Safety Management
Thomas Wieczorek is an expert in fire and emergency medical services operations. He has served as a police officer, fire chief, director of public safety and city manager and is former Executive Director of the Center for Public Safety Excellence (formerly the Commission on Fire Accreditation International, Inc.). He has taught several programs at Grand Valley State University, the National Highway Traffic Safety Administration (NHTSA), and Grand Rapids Junior College. He has testified frequently for the Michigan Municipal League before the legislature and in several courts as an expert in police and fire department management. He is the past-president of the Michigan Local Government Manager’s Association; served as the vice-chairperson of the Commission on Fire Officer Designation; and served as vice chairperson of the Commission on Fire Accreditation International.
He most recently worked with the National League of Cities and the Department of Homeland Security to create and deliver a program on emergency management for local officials titled, “Crisis Leadership for Local Government Officials.” It has been presented in 43 states and has been assigned a course number by the DHS. He represents ICMA on the NFPA 1710 and 1730 Standards Committees and is a board member on the International Accreditation Service, a wholly owned subsidiary of the International Code Council.
He received the Mark E. Keane “Award for Excellence” in 2000 from the ICMA, the Association’s highest award and was honored as City Manager of the Year (1999) and Person of the Year (2003) by the Rural Water Association of Michigan, and distinguished service by the Michigan Municipal League in 2005.
Chief Strategic Integration Officer, MedStar Mobile Healthcare
Matt Zavadsky is the Chief Strategic Integration Officer at MedStar Mobile Healthcare, the regional governmental EMS authority for Fort Worth and 14 other member cities in North Texas, a service area of 436 square miles with more than 1 million residents without any public subsidy. Matt is a also a senior associate with the Center for Public Safety Management, working with CPSM to provide recommendations to ICMA members to enhance and improve EMS delivery in their communities.
CEO, Richmond Ambulance Authority; President, Academy of International Mobile Healthcare Integration
Chip Decker is CEO of the Richmond Ambulance Authority in Virginia, and the President of the Academy of International Mobile Healthcare Integration (AIMHI), an association of high performance/high value agencies serving a combined population of 7.6 million people, a geography of over 27,000 square miles and responding to over 1.17 million ambulance calls.
Competitive Pay: Best Practices for Determining Pay Rates for Local Government PositionsContains 3 Component(s), Includes Credits Includes a Live Web Event on 03/17/2020 at 1:00 PM (EDT)
Learn how to ensure your community's compensation packages can compete with the private sector.
Local governments often face an uphill battle when trying to attract and retain top-notch talent, as they must compete against both the private and nonprofit sectors to be the employer of choice. However, there are a number of tactics your jurisdiction can employ to recruit and maintain a high-caliber staff.
Join human resources experts Carol Granfield, ICMA-CM and Sandy Stapczynski as they discuss various methods for municipal compensation and planning and review best practices for determining pay rates for individual positions.
Audience: Local government managers, assistant managers and HR directors
This webinar will cover:
- How to weigh and compare total compensation packages
- Various methods for municipal compensation analysis
- How to address compression issues to improve staff retention
- Salary data analytics utilizing public and private sector databases
- The advantages of also using an internal equity tool (for pay equity purposes such as ranking and classification and grouping similar like positions on a pay and classification plan)
ICMA Practice Areas:  Financial Management and Budgeting;  Human Resources Management and Workforce Engagement
Carol M. Granfield, ICMA-CM
Principal Consultant, Municipal Resources, Inc.
Carol M. Granfield, ICMA-CM , is principal consultant for Municipal Resources, Inc. She has 38 years of public sector management experience and seven years private sector experience. Carol has served in town administrator/manager positions in New England and also as director of administration in Herndon, Virginia, and personnel director in Fairfax, Virginia.
Carol’s expertise in human resources and labor relations includes the establishment of personnel policies, organizational studies, wage, classification and benefit studies and union negotiations.
Carol is co-author of the newly released ICMA e-book, "Performance Appraisal Fundamentals: A Quick Guide to Fair, Consistent, and Useful Performance Appraisals."
Aleksandra (Sandy) Stapczynski
Founder and President, Human Resources Services, Inc.
Aleksandra (Sandy) Stapczynski, is founder and president of Human Resources Services, Inc. (HRS), a small woman-owned business located in the greater Boston area. HRS is a major provider of HR Consulting Services, particularly pay/classification/performance, to local governments in Massachusetts.
With nearly 30 years of experience providing technical assistance to local governments in key areas of human resource management, she and her associates provide consultancy services to hundreds of New England cities, towns, school districts, counties, regional agencies, and state agencies. Sandy is co-author of the newly released ICMA e-book, Performance Appraisal Fundamentals: A Quick Guide to Fair, Consistent, and Useful Performance Appraisals. She is a contributor to ICMA’s Human Resource Management in Local Government: An Essential Guide (1st, 2nd, 3rdEditions) and has also authored an ICMA IQ Management Report on Staffing and Utilization Studies.
She has served as adjunct professor and guest speaker at colleges/universities in the Boston area. She holds a master’s degree in public administration from the Sawyer Business School, Suffolk University, Boston, and a bachelor’s degree in government from Suffolk University.
Not in My Backyard: Keys to Addressing the Vocal Minority for your Sports, Recreation, or Parks ProjectContains 3 Component(s), Includes Credits Recorded On: 02/25/2020
Learn new strategies for building community support for your jurisdiction's parks & rec projects.
In this session, city manager Charles Penny along with Dev Pathik and Evan Eleff of the Sports Facilities Advisory will provide city leaders with strategies for creating and harnessing community and political will for sports, recreation, events, wellness, or parks projects during project planning and development. Speakers will highlight real-world examples from their body of work in city/county government across the United States. Attendees will take away:
- Strategies for controlling the message and narrative
- The importance of data for combating misinformation
- Early stakeholder engagement best practices
- PR strategies for creating community support
ICMA Practice Areas:  Community Engagement;  Community and Resident Service;  Service Delivery
City Manager, Statesboro, Georgia
Charles W. Penny is the current City Manager of Statesboro, Georgia, and former City Manager of Rocky Mount, North Carolina, with over 35 years of local government experience. He is a graduate of North Carolina Central University with a major in Political Science and the University of North Carolina in Chapel Hill with a Masters of Public Administration. His experience in local government includes serving as Assistant to the City Manager, Assistant City Manager, Director of Planning and Development and City Manager.
CEO, Sports Facilities Advisory
Dev founded SFA in 2003 and is widely regarded as an industry thought-leader who has contributed to the well-being of communities around the world. Dev is a passionate social entrepreneur and innovator who has dedicated more than 25 years to the development of numerous businesses that empower and develop communities. He’s led numerous efforts to expand the youth and amateur sports in suburban, urban, and rural environments.
Dev’s passion for developing teams and for engaging kids and communities in sport led him to develop the Sports Facilities Advisory. His leadership has produced facilities that integrate traditional sports with special events, adventure sports, education, leadership-development, and amusement to turn early concepts into financeable and sustainable facilities that make a difference in communities. Dev is a sought after public speaker, leadership mentor, and advisor to public and private owners.
Under his leadership, SFA has become respected as the industry leader in strategy, program planning, and project finance; a position achieved through global brand presence and measurable impacts for communities. Dev’s expertise and thought leadership have been sought out by The Wall Street Journal, Forbes, Market-Watch, CNBC, NBC, The Aspen Institute Sports & Society, The National Association of Sports Commissions, The National Recreation and Parks Association, The Sports Business Journal, Sports Travel Magazine and many others.
For more than 20 years, Dev has owned, operated, and advised a wide range of sport, adventure, education, and special events venues. Prior to the launch of SFA in 2003, Dev served as an Outward Bound Instructor, a Wilderness guide, and he founded and sold an International Eco-Tourism Company, a ten-acre corporate team development center, two specialized business-development firms, and he served as an active investor in a-number of other sport and recreation focused businesses. Dev has served on numerous Boards of Directors and has led executive team development efforts for large corporations in the sports and entertainment industries. Dev is a dedicated father and husband.
COO, Sports Facilities Advisory
Evan began his career with more than 8 years in facility operations and as a Program Manager within one of the largest YMCA systems in the U.S. Evan joined SFA in 2012 as a Business Analyst, Account Executive, and today Evan serves as the COO of SFA. He oversees the company’s customer service and delivery systems as well as the team of strategic advisors, business analysts, project managers, and research specialists who produce SFA’s market research, feasibility, and financing services. Since joining, Evan has served a portfolio of over 400 projects totaling more than $4.5 billion in planned and operational sports tourism, community recreation, and large-scale, master-planned sport, recreation, wellness, and entertainment destinations.
Evan holds a Master’s Degree in Sport Management from University of Florida and formerly served as Operations Director for the largest YMCA branch in the Tampa Bay region.
Attracting New Businesses to Your City: The Right Blend of Data, Analytics, and Boots on the GroundContains 3 Component(s), Includes Credits Recorded On: 02/18/2020
Join speakers from both the public and private sectors for a webinar on strategies for attracting new businesses to your community
It’s no secret that data and analytics play an integral role in business recruitment and retention for your city. It’s equally important for city leaders to understand the need for boots on the ground in their communities, in order to both fully understand the commercial real estate landscape and to work with local retail development and brokerage professionals. Finding the right balance of these components is truly the key to success for making your jurisdiction an appealing location for new businesses.
In this webinar, you and your staff will hear:
- What data points businesses really need to see about your community
- The local and regional players that help support development initiatives
- Case studies on business recruitment from Clearlake, California and Lumberton, North Carolina
ICMA Practice Areas:  Community Engagement; Strategic Planning;  Community and Resident Service;  Financial Management and Budgeting
President, Retail Strategies
Lacy currently serves as President and formerly as COO of Retail Strategies, and has been involved in retail real estate since 2005. Her experience with The Shopping Center Group and the Dickson County Chamber of Commerce prior to joining Retail Strategies provides her with the insight to understand the connections needed from the public and private side of the conversation.
A graduate of Lipscomb University, she earned a major in Marketing and Management. Beasley has served on committees with CCIM, EDAA, and multiple ICSC planning committees. In 2018 Lacy was named to the “Top 40 Under 40” and “Top 40 Under 40 for the Decade” by the Birmingham Business Journal, included in the nationwide “Top 100 Influencers in Commercial Real Estate,” and listed as one of Birmingham’s “Eight Emerging Influencers.”
Her articles have been published in Shopping Centers Today, Site Selection Magazine and AL Retail Federation. She has spoken on retail trends and best practices in retail recruitment at more than 75 events including ICSC, American Association of Retirement Communities, American Public Power Association, Tennessee Valley Authority, ElectriCities of NC, Georgia Power, Southeastern Economic Development Council and state-wide economic development and municipal associations in Canada, AZ, LA, OK, TX, TN, AL, NM, MS, KY and GA.
Lacy grew up in Roswell, NM and knows the secret to the alien landing theory.
City Manager, Clearlake, CA
Alan Flora is the city manager of Clearlake, California, where he has served since April 2019. Prior to his appointment he served Clearlake as both assistant city manager and finance director, and has held various other local government positions in both California and Indiana.
In addition to holding a degree in Urban Planning and Development from Ball State University, Flora is a graduate of the University of Virginia's Senior Executive Institute as well as a Credentialed Senior Executive through the California State Association of Counties.
City Manager, Lumberton, NC
Wayne Horne is the current city manager of Lumberton, North Carolina, where he also began his local government career over 50 years ago. Before his appointment to this role in 2005, he served as the town manager of Red Springs, North Carolina for more than 30 years.
Horne holds an undergraduate degree in Business Administration from UNC Pembroke and a Masters in Administrative Services from East Carolina University, as well as an associate degree in civil and sanitary engineering. He is also a longtime ICMA member, first joining the organization in 1974.
Reducing Your Jurisdiction's OPEB Liabilities via Alternative Benefit OptionsContains 3 Component(s), Includes Credits Recorded On: 01/29/2020
Learn how transitioning to an individual Medicare marketplace can reduce your OPEB liability and make your retiree health care program sustainable.
Every day, 10,000 Baby Boomers turn 65, and even with Medicare they can expect to face significant health care expenses in retirement. However, many jurisdictions are struggling to honor their commitments to the men and women who have taught our children, tended our parks, and protected our homes. As health care costs rise, many do not have a viable plan to support this benefit into the future, and are met with the new challenge of accounting for future unfunded liabilities in retiree health plan costs.
In this webinar, you'll join the former health care director of the Ohio Public Employees Retirement System, Marianne Steger, as she discusses:
- How a simple stress test can help you determine the viability of your retiree health care program
- The individual Medicare marketplace: An alternative to consider if the status quo isn’t an option
- Actions you can take now to ensure sustainability
ICMA Practice Areas:  Strategic Planning;  Financial Management and Budgeting;  Human Resources Management and Workforce Engagement
Director of Public Sector and Labor Strategy, Willis Towers Watson; Former Director of Healthcare for the Ohio Public Employees Retirement System
Marianne is on a mission to save retiree health care! She’s so devoted to the mission that she came out of retirement to become the director of public sector strategy for Willis Towers Watson. Previously, Marianne was the director of health care for the Ohio Public Employees Retirement System (OPERS), where she ran the health care program for nearly a quarter of a million retirees and helped them transition from the OPERS group plan to the individual Medicare marketplace. With more than 35 years of experience in health plan strategy and design, employee benefits, labor relations and public policy, Marianne works with public sector plan sponsors every day to help them preserve retiree health care benefits.
Building a Talent-Centric WorkforceContains 3 Component(s), Includes Credits Recorded On: 01/16/2020
Join one of ICMA's most popular speakers for a program on attracting and retaining top-notch talent.
Are you changing as fast as the world around us? Talent drives success, but the talent practices many local governments use are vestiges of another era. They were designed for predictable environments, traditional ways of getting work done, and organizations where lines and boxes defined how people were managed. Modern leaders recognize that talent selection decisions are an increasingly important determinant of organizational performance and success. For many organizations, they are the most mission-critical decisions they make. Those organizations that attract and retain the right kind of talent and treat it, reward it, develop it, and deploy it correctly, perform better than those that simply fill jobs with people. In this session, learn the five elements of a Talent Formula that will ensure you have a motivated, engaged, and knowledgeable workforce.
ICMA Practice Areas:  Staff Effectiveness;  Personal Resiliency and Development;  Human Resources Management and Workforce Engagement
Co-founder; Mejorando Group
Patrick Ibarra is an architect of innovation and entrepreneur of ideas, who seeks to challenge the status quo thinking of the “we’ve always done it that way” approach. With experience as a city manager and human resource director, Patrick is co-founder and partner of the Mejorando Group, an organizational effectiveness consulting firm that brings fresh thinking, innovation, and new ideas to help governments succeed in the 21st century. Mejorando is a Spanish word meaning “getting better all the time” and it reflects Patrick and his firm’s approach as they advise top organizations and high achievers, helping them clarify their direction, focus their efforts and execute to reach the right results faster. The Mejorando Group’s clients include a variety of public sector organizations throughout the nation.