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  • 2018 Effective Supervisory Practices Webinar Series

    Contains 6 Product(s) 6 new product(s) added recently

    Back by popular demand is ICMA University's Effective Supervisory Practices Webinar Series. Based on the ICMA bestseller, this six-part webinar series is an opportunity to bring practical supervisory training to your jurisdiction without the high costs of hiring consultants.

    This interactive webinar series will demonstrate the principles covered in Effective Supervisory Practices (5th edition) and its companion study guide. Designed as a primer for new supervisors, this series is a must for any jurisdiction looking to lead change, improve customer service, or strengthen communication between supervisors and staff.

    Wednesdays, May 2, May 16, May 30, June 13, June 27, and July 11. All programs will take place from 1:00 pm to 2:30 pm Eastern. 

    REQUIRED READING: Effective Supervisory Practices, 5th Edition and Effective Supervisory Skill Building Study Guide (book prices are $84/member; $110/nonmember). To order, please call 770-280-4171; e-mail icma-orders@pbd.com; or fax 770-280-0092. All sales must be prepaid with credit card or check, and all sales are final (no returns accepted unless the publication has been damaged in shipping).

    New Online Classroom for 2018:

    • On-demand access now comes free with live event purchase
    • Longer on-demand access (now 6 months instead of 3)
    • Register your team and track progress
    • Easy-to-use platform
    • Seamless audio
    • Enhanced polling
    • Session quizzes
  • Domestic Violence: New Strategies for Law Enforcement

    Contains 2 Component(s), 1.50 credits offered Includes a Live Event on 05/31/2018 at 1:00 PM (EDT)

    In this live webinar based on a March 2018 PM Magazine article, you will learn the best methods for reducing domestic violence in your community.

    Research shows that domestic violence offenders are not necessarily a special class of criminal, but are likely to have also committed other violent and non-violent crimes. Considering these offenders as generalists (burglars, car thieves, etc.), Hollywood, Florida completely changed the way it approached domestic violence cases and embarked on a program of focused-deterrence.

    As reported in a March 2018 PM Magazine article, within the first two years, the program is showing promise with a decline in the number of domestic violence reports.

    Join in a candid discussion about new approaches to policing that could help your department reduce the number of domestic violence crimes in your community.

    You and your staff will discuss:

    • Domestic violence and its impact on the community and a police department’s ability to engage with residents
    • Resource drain caused by domestic violence and recidivism
    • Focused-deterrence programs
    • Case study of Hollywood, Florida and ideas that you may implement in your community


    Rhett Cady

    ICMA Presenter

    Rhett Cady has 20 years of Law enforcement experience, starting his career with the Indian Creek Village Public Safety Department in Florida in 1998. In this capacity he was assigned to the Drug Enforcement Administration (DEA) at the Miami International Airport, working interdiction and racketeering investigations.  In 2002 Rhett joined the Hollywood Police Department in Hollywood, Florida.  Rhett became a sergeant in 2011 and since has supervised the Burglary, Economic Crimes, Robbery, Domestic Violence, Violent Crimes and most recently the Special Victims Unit.   

    It was in the Capacity as the Domestic Violence Supervisor, Rhett implemented Florida's first Offender Focused Domestic Violence Initiative.  Since, Rhett has developed an expertise in the area of applying the Focused Deterrence concept to each unit he supervises and internalizing the concept throughout the Hollywood Police Department. 

    Leonard Matarese

    ICMA Presenter

    Leonard Matarese is the director of Research and Project Development for the Center for Public Safety Management, the exclusive provider of public safety technical assistance to ICMA. Leonard has 46 years of experience as a law enforcement officer, police chief, public safety director, city manager and major city human resources commissioner. He has conducted or managed over 250 studies of public safety agencies with particular attention to matching staffing issues with calls for service workload.

    Sara McFann

    ICMA Presenter

    Sara McFann is a PhD. student in Criminology and Criminal Justice at Florida International University in Miami, FL. She is actively involved in research on domestic violence, evidence-based policing, and program evaluation. Before beginning the Doctoral program, Sara worked as an intelligence analyst in national security. She received a B.A. from the University of Maryland, College Park and an M.S. in Criminal Justice from Florida International University. 

  • Will Recycling Survive in your Community?

    Contains 2 Component(s), 1.50 credits offered Includes a Live Event on 05/23/2018 at 1:00 PM (EDT)

    This live webinar will look at the practices implemented by China to drastically reduce acceptable contamination levels in products being imported into the country.

    The North American recycling industry has long relied on export markets, such as China, to purchase commodities from processing facilities.  Recently, China changed its acceptance criteria for imported recyclable commodities. The net effect of these changes, known as “China Sword” is a significant reduction in acceptable contamination levels (from 3%+ to 0.5%) in any recovered paper and plastic grades intended for sale in China.  Additionally, China has banned all mixed paper from import, regardless of contamination levels.  As a result, certain areas of the United States have experienced new levels of volatility due to broader industry reliance on China and other export markets as their largest end-market buyers of recyclable commodities.  This webinar will take a look at the China Sword changes, what recycling companies are doing to manage the changes, and offer suggestions on how cities can structure more successful partnerships to address these realities and keep recycling sustainable in your community.

    You and your staff will learn:

    • What is China Sword, and how does it impact my Municipality?
    • What are the short term and longer-term impacts of these changes on the recycling industry?
    • What is the importance of public education on helping manage and mitigate impacts from China Sword?
    • How can we better structure long term contracts going forward to ensure recycling remains executable in our communities?

    Richard Coupland III

    Vice President, Municipal Sales Republic Services

    Mr. Coupland joined Republic Services in 2015 as vice president of Municipal Sales.  He currently leads the Municipal market vertical, consisting of partnerships with more than 2400 municipal cities in 40 states.  His team provides consultative support to their Municipal partners, to understand and navigate changes in the industry, as well as emerging technology and methods.

    Richard received his Bachelor of Science degree in Mechanical Engineering from the Virginia Military Institute, and his Masters degree in Business Administration from the W.P. Carey School of Business at Arizona State University.

    Pete Keller

    Vice President, Recycling and Sustainability Republic Services

    Pete is responsible for defining and implementing the strategic direction of the sustainability platform for Republic Services, to meet both business objectives and customer needs. His dedication to our Blue Planet is best noted by Republic Services’ recognition as the only Recycling and Waste company in to world to be named to the Dow Jones Sustainability Index.  Pete is a thought leader in the industry, with contributions to recycling infrastructure development, standards and optimization, development of renewable energy projects, and customer solutions that support the organization’s commitment to sustainability.

    Pete has a Bachelor’s Degree in Civil Engineering from Worcester Polytechnic Institute and has served on numerous industry boards and committees during his career. 


  • 2017 CAO Salary and Compensation Data Release

    Contains 2 Component(s), 1.50 credits offered Includes a Live Event on 05/01/2018 at 1:00 PM (EDT)

    In this free, live, members-only webinar based on ICMA’s 2017 CAO Salary and Compensation Survey, the presenters will walk through our latest data on salaries and benefits. There will also be a brief introduction to the new platform.

    Anticipating an upcoming salary review? Arm yourself with the latest ICMA data, resources and expertise!

    For more than 30 years, ICMA has maintained comprehensive data on the salary and compensation structures of CAOs across the country. Since 2014, our analysis is offered as an exclusive member benefit. While the many variables impacting any given CAO’s compensation are unique and complex, ICMA’s data help to establish norms for practices across local governments in support of our Guidelines for Compensation and our members.

    Results of the 2017 CAO Salary and Compensation Survey, to which more than 1,600 responded, will be released on May 1, 2018. In this webinar, ICMA survey research staff will walk through our latest data on salaries and benefits, including variation across states, community size, gender, and local government type. We’ll also review trends in compensation decision-making and issues unique to CAOs. 

    ICMA is pleased to be joined in reviewing these findings by Dr. Rex Facer, Associate Professor of Public Management in the Romney Institute of Public Management at Brigham Young University’s Marriott School of Management. A national and international thought leader on human resource management and local public finance issues, Dr. Facer will share highlights from his own research contextualizing public sector compensation practices and alternative work schedules.

    Don’t miss this webinar before your next salary review! There will also be a brief introduction to the new platform.

    Free, live, members-only webinar

    Rex L. Facer II

    Ph.D. The University of Georgia

    Rex L. Facer II (Ph.D. The University of Georgia) is Associate Professor of Public Management in the Romney Institute of Public Management at Brigham Young University’s Marriott School of Management where he teaches in the Master of Public Administration program. President Obama appointed Facer to the Federal Salary Council in 2010. Facer previously served on NASPAA’s Commission on Peer Review and Accreditation, including a term as chair. The commission is the accrediting body for master’s degree programs in public administration. Professor Facer regularly lectures and consults nationally and internationally on human resource management and local public finance issues. His published research has appeared in leading peer-reviewed journals. His current research focuses on public sector compensation practices, alternative work schedules, and local government finance.

    Berna Oztekin-Gunaydin

    Research and Policy Team, ICMA

    Berna Oztekin-Gunaydin is a local government research associate with the Research and Policy Team for ICMA. Her responsibilities include identifying and conducting research, and disseminating content and leading practices on local government management issues. She also focuses on extending ICMA research activities globally. Berna’s recent research includes CAO salary and compensation, cybersecurity, smart cities, and innovation and emerging practices in local governments surveys. She has also been producing multiple case studies on smart cities and impacts of globalization on local government. Before joining to the Research and Policy Team, Berna worked for ICMA Global Programs and Business Development teams for 3 years. She supported ICMA China Center activities, the Legislative Process and Governance Professional Fellows Program in ASEAN Countries, and the CityLinks Program.  Berna has a M.S. degree in Public Policy and Management from Carnegie Mellon University and M.A. degree in Political Science from Sabanci University (Turkey).

    Laura Goddeeris (Moderator)

    Director of Survey Research, ICMA

    Webinar moderator Laura Goddeeris is ICMA’s director of survey research, overseeing the organization’s analyses of local government policies, programs, partnerships, performance measures, planning, staffing, funding and other actions undertaken by jurisdictions and their partners. Prior to joining ICMA’s staff in 2017, Laura spent more than 10 years in research, outreach, and program administration roles at Michigan State University and the University of Illinois at Chicago. A member of the American Institute of Certified Planners, she has written, presented, and developed events on a range of community and economic development planning and policy issues, with a particular focus on local and regional food systems, and has a deep history of volunteer service in local government.

  • Effective Supervisory Practices 10 Sites

    Contains 1 Component(s)

    Buy individual access for 10 employees. Pricing listed is total amount for your office, not per person.

    This package allows you to purchase access for 10 employees. Pricing listed is total amount for your office, not per person. You will receive e-mail confirmation with instructions on how to add your team to the system.

  • Effective Supervisory Practices 25 Sites

    Contains 1 Component(s)

    Buy individual access for 25 employees. Pricing listed is total amount for your office, not per person.

    This package allows you to purchase access for 25 employees. Pricing listed is total amount for your office, not per person. You will receive e-mail confirmation with instructions on how to add your team to the system.

  • Effective Supervisory Practices 50 Sites

    Contains 1 Component(s)

    Buy individual access for 50 employees. Pricing listed is total amount for your office, not per person.

    This package allows you to purchase access for 50 employees. Pricing listed is total amount for your office, not per person. You will receive e-mail confirmation with instructions on how to add your team to the system.

  • Effective Supervisory Practices 75 Sites

    Contains 1 Component(s)

    Buy individual access for 75 employees. Pricing listed is total amount for your office, not per person.

    This package allows you to purchase access for 75 employees. Pricing listed is total amount for your office, not per person. You will receive e-mail confirmation with instructions on how to add your team to the system.

  • Effective Supervisory Practices 100 Sites

    Contains 1 Component(s)

    Buy individual access for 100 employees. Pricing listed is total amount for your office, not per person.

    This package allows you to purchase access for 100 employees. Pricing listed is total amount for your office, not per person. You will receive e-mail confirmation with instructions on how to add your team to the system.

  • Effective Supervisory Practices 200 Sites

    Contains 1 Component(s)

    Buy individual access for 200 employees. Pricing listed is total amount for your office, not per person.

    This package allows you to purchase access for 200 employees. Pricing listed is total amount for your office, not per person. You will receive e-mail confirmation with instructions on how to add your team to the system.